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- Account Management: Oversee and maintain accounts receivable ledgers, ensuring accuracy and timely updates.
- Client Communication: Engage with clients in both French and English to resolve billing inquiries, disputes, and payment issues, fostering strong relationships and ensuring customer satisfaction.
- Invoicing and Collections: Prepare and send invoices, follow up on overdue accounts, and implement effective collection strategies while maintaining professionalism and empathy.
- Reporting and Analysis: Generate and analyze reports on accounts receivable metrics, providing insights to improve cash flow and collections processes.
- Collaboration: Work closely with cross-functional teams, including sales and customer service, to ensure a seamless experience for clients and timely resolution of issues.
- Fluency in both French and English (written and verbal).
- Proven experience in accounts receivable or a related financial role.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in accounting software and MS Office Suite.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving skills and a customer-focused mindset.