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Account Manager

Sundae Creative - 2 Jobs
Toronto, ON
Full-time
Management
Posted 3 days ago
Salary:

Please note that all candidacies will be reviewed after the holiday season upon our return to the office. Thank you for your patience and understanding, and we look forward to connecting with you in the new year

Hi, Im Milena, Talent Acquisition Specialist at Sundae Creative. Thanks for clicking on our job opening! I joined the Sundae team when they merged with Dulcedo Management a year ago, and what a ride its been! If we get to meet during this process, Ill be happy to share all about us, but for now, heres a bit of insight. Founded by 2 incredible entrepreneurial minds and rock stars, Karine Idrissi and Kristina Argento, Sundae Creative has always been ahead of the curve in PR. Our specialty lies in blending the best of traditional and digital strategies for communications and media relations. With teams organized by areas of expertise, we tackle todays challenges head-on, providing our clients with unmatched visibility and leveraging the most advanced tools in the future of PR. Currently, our teams cover strategic communications, influencer marketing, social media, and design. Our clients span across industries from beauty, fashion, and lifestyle, to both the sexy and unsexy, no matter the industry, we know how to tell the right story and have fun doing it!

As part of the larger Dulcedo Group family, one of the key denominators among us is that we are caring and passionate individuals driven by a desire to be agents of change. When you join Sundae, youre becoming part of a tightly knit community that genuinely cares about the happiness and success of one another. Youre also stepping into an environment that prioritizes employee development, growth, and well-being. I couldnt recommend this workplace more!

As an Account Manager joining our Strategic Communications team, you will play a pivotal role in managing client accounts and driving impactful communications strategies. Your strategic counsel and innovative approach will help craft tailored, integrated communications plans that effectively deliver our clients' messages to their target audiences. Reporting directly to the Account Director, you will strengthen existing client and media relationships while building new connections in the ever-evolving PR industry.

What you'll be expected to do:

  • Manage a portfolio of clients' PR accounts, serving as the primary point of contact and providing strategic guidance to support their public relations and influencer marketing initiatives.
  • Cultivate and nurture relationships with both existing and prospective clients, understanding their needs and objectives to deliver tailored PR solutions.
  • Develop and maintain relationships with key media contacts, journalists, and influencers, understanding their needs in order to facilitate earned coverage
  • Liaise with clients to coordinate press campaigns, creative projects, and PR solutions, ensuring alignment with their objectives and brand messaging.
  • Develop and lead innovative, strategic and creative ideas to clients, leveraging industry trends and insights to enhance brand awareness.
  • Brief clients on our strategic approach and provide regular updates on PR activities, analyzing coverage and delivering comprehensive reports.
  • Design and execute the development of impressive PR events in our clients key markets, including vendor outreach as well as budget & large scale activations management.
  • Stay abreast of current PR trends and tools, incorporating innovative strategies into client campaigns.
  • Spearhead both traditional PR and influencer driven projects, developing news angles, stories, and pitches to elevate client profiles.
  • Manage a high level of client interaction and mentor junior staff members to ensure the successful execution of PR initiatives.

What you bring to the table:

  • 3+ years experience in PR account management.
  • Recent experience working in an agency setting required.
  • Previous experience working with lifestyle brands including but not limited to the following industries Fashion, Beauty, Travel, Design, Food & Beverage.
  • Fully bilingual in both French and English, with proficiency in speaking and writing.
  • Prior experience in directing B2B or B2C PR accounts, preferably within an agency setting.
  • Strong background in copywriting, marketing, social media, event management, and client liaison.
  • Demonstrated communication, presentation, and data analysis capability.
  • Ability to build a network of influencers and press commentators.
  • Bachelor's degree in arts, media, or public relations preferred.
  • Industry knowledge and contacts are beneficial.

What's in it for you:

  • Join a vibrant and supportive team that shares a deep passion for fashion, beauty, and all things lifestyle!
  • Enjoy a flexible hybrid work environment giving you the freedom to adapt your schedule to changing circumstances.
  • Experience the joy of Freestyle Fridays, where we wrap up work at 2:00 PM every Friday.
  • Benefit from Comprehensive Insurance that covers dental, vision, and medical needs for you and your loved ones after just one month.
  • Join our tight-knit team, where we highly value respect and collaboration as part of our awesome corporate culture.
  • Explore numerous internal advancement opportunities in our rapidly growing company, where the sky's the limit!
  • As a division of Dulcedo Management, Sundae Creative offers the best of both worlds: the dynamic environment of a startup bolstered with the additional support of Dulcedo's 15+ years in the industry.

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