Role name: Sr. IVR developer
Location - Toronto, Hybrid

Duration - 6+Months Contract, possibility of extension

Client - TCS

Main skills required by an Sr. IVR developer: Cisco Call Studio / Cisco CVP VXML Server, CVP custom elements (with Java development), Call Studio GUI, Apache Tomcat, etc. Java integration with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SQL Server) Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Scripts, DNIS ,Queuing to Skill group, CTI Variables, Agent Desktop integration like TSYS/Finesse)