We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions! Start your phenomenal career with Allied Universal today!

Position: Security Professional - Emergency Dispatcher

Type: Full Time

Location: Fort Saskatchewan, Alberta

Pay Rate: $23.00 -$24.50 per hour

Schedule: Full-Time Schedule: 12-hour rotating shifts (days, nights, weekends, and statutory/religious holidays)

Overview:

We are seeking a Security Professional - Emergency Dispatcher to join our team in a steady, established industrial setting. In this role, you'll provide real-time support for emergency incidents, monitor security systems, and dispatch responses to ensure the site's safety and security. This position offers hands-on experience in high-stakes security dispatching, ideal for those looking to build or enhance careers in emergency response and security operations.

Key Responsibilities:

• Respond promptly to emergency and security-related calls via radio and telephone, communicating effectively with field personnel using radio and telecommunication systems.
• Monitor and manage CCTV cameras, access control alarms, and other systems, including Access Control, Paging, Telecommunication, and Radio Systems.
• Prioritize service calls, allocate manpower efficiently, and adjust responses based on system inputs such as Headcount Assembly and Lightning/Weather Monitoring.
• Conduct foot and vehicle patrols, documenting observations and incidents using Computer-Aided Dispatch (CAD) and other reporting tools.
• Take swift, effective action during security incidents and emergencies.
• Prepare detailed reports on patrol activities and system data for management.

Requirements:

• Minimum of 5 years of security experience, preferably in an industrial setting. Previous dispatch experience is preferred.
• Strong knowledge of radio and telephone communications; proficient in Microsoft Office programs.
• Excellent verbal and written communication skills in English; ability to communicate clearly and effectively.
• Ability to make sound decisions using available information and respond appropriately to changing circumstances.
• Excellent prioritization skills and multi-tasking ability.
• Must be able to work with minimal supervision and demonstrate a strong attendance record.
• High school diploma required.
• Must have an individual Security Officer's License through Alberta Solicitor General.

Additional Information:

• Applicants must be willing to work a rotating schedule, including days, nights, weekends, and holidays (Mazeppa schedule).

Benefits :

• Opportunities for career growth and advancement.
• Comprehensive health and dental benefits.
• Paid training and development programs.

Disclaimers :

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo and pass background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.

As a condition of employment at specialized sites, candidates must successfully pass a drug and alcohol (D&A) test. This test ensures compliance with site-specific safety requirements and is mandatory before starting work.

Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.