TT Acquisition is a Promotional Marketing and Advertising firm located in the heart of Burnaby. We are currently looking to hire a Client Service Representative to help us achieve our goal of enhancing the consumer experience. Partnering with some of Canada's most well known brands, we create, develop and maintain long lasting relationships with our customers by creating an unforgettable customer interaction. None of this work would be possible without our Client Service Representative team. Without their abilities we would not be successful. We are seeking a candidate that is people-oriented, thrives under pressure, and is driven by achieving results. Our company culture is composed of competitive individuals who are passionate about the work they do.

Job Duties:

• Quickly and thoroughly learn marketing portfolio of clients.
• Deliver personalized product and service recommendations with the customer's wants and needs at the forefront
• Manage consumer and client relationships.
• Resolve customer issues, complaints, and concerns utilizing active listening skills, professionalism, and a high level of emotional intelligence

Benefits:

• Competitive compensation, and uncapped commission.
• Access to the industry's top professionals for personal development and mentorship
• Opportunities to earn additional income through bonuses and client incentives
• Supportive and encouraging team-oriented environment; COVID-19 hasn't stopped us from building collaborative and strong relationships across our team
• Organic growth opportunities - We reward team members based on their performance, skill, and leadership ability

Qualifications:

• 1-2 years of customer service experience, preferably in a sales, customer service, retail or hospitality environment
• Timely and dependable; You possess a reputation as always being on time and prepared
• Confidence in your ability to overcome challenges and achieve personal and professional goals
• Excellent communication and interpersonal skills
• Professional appearance and conduct
• Must be comfortable working in a fast-paced, high energy environment where creativity, proactivity, and teamwork are essential

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