The Ministry is seeking the services of one (1) Business Analyst, Level 3, to work as part of the Project Management & Program Delivery project team in collaboration with the core project team, solution delivery vendor(s) and other stakeholders as required.

Provide support during the design, implementation and testing phases of the project.

Report progress of assignment on a regular basis to Project Management, raise any issue and concerns and propose mitigation strategies.

Lead and/or participate in teams developing solutions within MTO's Transportation Safety (TS) Division.

Conduct feasibility analysis, project scoping and provide project work estimates.

Conduct Joint Requirements Planning and Joint Application Design sessions.

Analyze and map processes / data for current state and future state.

Requirements development involving requirements elicitation, elaboration, analysis, specification and validation.

Use of ministry mandated requirement management tools and templates for requirements

Review and feedback of technical design documents.

Conduct and/or participate in walkthroughs at each project milestone.

Knowledge transfer to TS and I&IT Cluster at all stages of the assignment.

Report status to, and follow overall direction from the Project Manager and/or Lead Business Analyst.

The Deliverables include (but are not limited to):

Business Cases and Request for Bids

Business requirements / rules

Business process models

System Requirements specifications

Business / Data Glossary

Business and System use cases

User epics, stories and themes / Product backlog and sprint plans

Data requirements / models (conceptual / logical)

Functional and Non-functional requirements

Requirements Traceability Matrices

User Interface specifications, low and high fidelity prototypes

Report specifications

Test plan/strategies, test cases

Risks and Issues

Status reports

Work plans, e.g. requirements management plan

Artefacts/documents required for enterprise architecture development from a business needs point-of-view (contextual and conceptual), as required for the Architecture Governance Point review process

Other artefacts as determined by the project

Support to Development and Test teams in following areas (but are not limited to):

· Building and testing support to development team

· Reviewing test strategy, test plan and cases

· Management of defect logs

· Testing Applications

· Supporting end-user inquiries

· Defining the integration test plan

· Defining the user acceptance test plan

· Identification and resolution of problems/issues

· Document and manage risks and liaise with other project teams to coordinate project interdependencies.

· Documentation of all artefacts in a shared project library.

Skill Set Requirements

Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including agile, waterfall and iterative

Demonstrable experience with Business Object Oriented Modeling, UML tools and techniques.

Demonstrable skills and experience with documenting deliverables outlined in Deliverables section

Work Experience in investigating, analyzing, estimating system applications in a large integrated mainframe and mid-tier environment

Proven experience with all stages of automated system implementation in complex mainframe, with online and batch transactions

Proven experience with sprint facilitation, interpretation of business needs to technical requirements, facilitation of project meetings for reviews

Experience with the Public Sector architecture.

Demonstrable knowledge of Public Sector applications, databases and systems; demonstrated experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and transformation of legacy solutions using COTS products such as Oracle Siebel

Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector

Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements

Excellent analytical, problem solving and decision-making skills.

Experience in conducting feasibility analysis, project scoping and providing project work estimates

Experience with requirements development involving requirements elicitation, analysis, specification and validation

Experience with documenting user stories, planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner

Demonstrated experience in the facilitation of project meetings for reviews

Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies.

Can work effectively independently and in a team environment.

Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.

Excellent facilitation, presentation, time-management and problem-solving skills.

Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).

Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.

Creative, innovative, and can think outside the box to visualize solutions that meet business needs.

Knowledgeable in design thinking, have a user-centric mindset and attention to detail.

Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established

Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools

Able to resolve issues in a timely manner, provide options and recommendations.

Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.

Understand business metrics and able to translate business goals and objectives into digital experiences.

Able to prioritize change requests from clients and guide the team in determining how best to address them.

Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act

Strong research skills to perform industry research, provide options and make recommendations for solution improvements.

Evaluation Project Requirements Evaluation Breakdown

Modeling and Methodologies - 25%

• Demonstrated experience with the Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery with proven ability to lead sprints.
• Demonstrated experience with Business Object Oriented Modelling, UML tools and techniques
• Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processes
• Experience with the Zachman framework , Public Sector Architecture Governance Points and deliverables

Technical Skills - 15%

• Proven experience in investigating, analyzing and estimating system applications in a large integrated mainframe and mid-tier environment
• Experience with all stages of automated system implementation in complex mainframe, with online batch, and Financial reconciliation transactions
• Experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and modernizing
• Demonstrated experience with implementation of business solutions using Custom off the Shelf solution implementations such as Oracle Siebel based systems and photo comparison technologies
• Ability to document requirements using story boarding utilizing tools such as Azure DevOps and Jira
• Demonstrated experience with HP ALM (Quality Center) to support test activities
• Experience with prototyping tools to deliver high quality prototypes and mock-ups
• Experience with submitting and managing project collateral (conceptual and logical) in repository tools such as PowerDesigner
• Experience with reporting tools such as Microsoft Power BI

Business Analysis Skills - 25%

• Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
• Ability to write high quality business cases, working with corporate governance bodies and navigating approvals
• Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)
• Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
• Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates
• Experience with requirements development involving requirements elicitation, analysis, specification and validation

Communication Skills - 15%

• Excellent analytical, problem solving and decision-making skills
• Excellent communication skills
• Demonstrated experience in the facilitation of project meetings for reviews
• Experience in reporting progress of assignment on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies
• Experience with creating automated information and status reporting

Business Subject Matter Knowledge and Expertise - 15%

• Good understanding of program & service concepts, general and best practices, business processes & rules, stakeholders & relationships, service delivery models (incl. self service / digital service), private & public partnership, etc in complex and high-impact critical Public services related to licensing, registration, permit, enforcement, safety inspection, photo identification and related fraud prevention line of businesses, services, or functional areas, in relation to I&IT application software delivery

Public Sector Experience - 5%

• Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
• Demonstrable knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Custom off the Shelf product implementations with third party vendors
• Experience working in accordance with Acts, Policies and Procedures of Public Sector Services

Must Haves:

Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)

Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements

Nice to have:

Prior Ops experience / Public sector