Community Engagement Volunteers- Newmarket Bingo World

Location: Bingo World and Gaming Newmarket 1230 Kerrisdale Blvd, Newmarket, ON L3Y 8Z9

Time Commitment: 2-4 hours/month: Thursday 5-7pm or Fridays 8-10pm

Remuneration: $50 gift card per shift completed

Reports To: Director of Development

Position Summary:

Are you an outgoing person who loves to be around people?

The Womens Centre of York Region (WCYR) is seeking enthusiastic volunteers to assist at Bingo World and Gaming Newmarket

This vital role helps WCYR secure a share of charitable gaming proceeds that directly fund our free programs for women in need. Volunteers will be the face of WCYR, providing exceptional customer service, assisting players, and sharing information about how the funds raised support the women in our community. We need 2 volunteers per month, and to recognize your time and contribution, each volunteer will receive a $50 honorarium per shift.

All volunteers complete an online training course and 1 shift with a trained volunteer to ensure you are comfortable in the role.

Training is expected to take place in November 2024 with actual shifts beginning in January 2025.

Key Responsibilities:

• Circulate the gaming floor to welcome guests upon arrival and thank them for their participation when leaving.

• Provide customer service assistance, including answering questions about games, promotions, and WCYRs programs.

• Assist players with basic technology for electronic gaming.

• Flag game winners for staff identification and help with the verification process.

• Maintain a tidy gaming environment by collecting used bingo products, clearing empty cups/plates, cleaning touch screens, and sorting waste into the correct receptacles.

• Support promotional events by handing out ballots or other promotional materials.

• Respond to customer needs directly or by referring them to appropriate staff when necessary.

• Report any customer accessibility issues to the centre manager or Charity Coordinator for prompt action.

• Be knowledgeable about where the charitable funds are used within the community and share this information with customers if requested.

Requirements:

• Strong interpersonal skills; enjoy meeting new people and comfortable interacting with the public.

• Ability to represent WCYR professionally and answer basic questions about our organization and programs.

• Attention to detail and willingness to maintain a clean and welcoming environment.

• Ability to commit to a 2-hour shift once a month on a Thursday evening.

Time Commitment:

• 2 hours per shift, once a month (Thursday evenings from 5:00 pm to 7:00 pm).

Honorarium:

• Volunteers will receive a $50 honorarium per shift to recognize their time and contribution.

How to Apply: If youre ready to make a meaningful impact in just 2 hours a month while having fun and meeting new people, please contact Allison at [email protected] or call 905-716-9106.

Additional opportunities to volunteer at community events may also arise, offering further chances to make a meaningful impact in support of WCYR's mission.

Join WCYR and help us continue providing critical support to women in need!