As a Business Development Representative, you will work as part of a small, autonomous, agile team to deliver exceptional customer service and impact; built on a modern hybrid cloud platform. We believe in the power of working together, youll get to work with your peers, business partners and youll have the opportunity to grow and expand your capabilities. Join our team today and magnify your impact influencing the future of construction on a global scale.

Biiibo is a fast-growing start-up and market leader in the on-demand delivery service for construction materials and supplies space. Since our launch in early 2020, our team has grown from 10 employees to 90 in less than a year! With proven success in the industry and no limiting runway, we are growing exponentially and were looking for driven challenge-seekers to join our team!

This candidate must be comfortable working in our Vaughan office and available to work on Saturdays.

What is Expected:

• Handle three main channels: Inbound, Chat and Emails for Biiibo's customers while maintaining an outstanding experience in every interaction.
• Address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting with professionalism in a timely manner.
• Develop a deep expertise in how Biiibos processes, systems, and resources work, and how to use them to drive positive outcome.
• Achieve assigned goals and business objectives by promoting Biiibos products and services to each customer in an accurate and informative manner.
  
• Able to determine customer needs to recommend the most appropriate solution(s) in a professional and timely manner.
• Connect and build trust with customers to develop strong, long-lasting relationships.
• Conduct client onboarding calls.
• Meet sales, revenue targets, and new customer targets.
• Identify high revenue accounts and establish seamless transitions in client relationships to account managers.

Do you have what it takes?

Aside from a positive can-do attitude, you'll need:

• 1-2+ years of sales and customer service experience.
• A University degree is an asset.
• Proven success in customer service and/or a sales-oriented role within the construction industry is an asset.
• Experience in data entry is required.
• Outstanding organizational and multitasking abilities.
• Excellent communication and problem-solving skills.
• Be enthusiastic and enjoy working with customers.
• Self-motivated, and self-directed. Capable of performing tasks with little to no supervision.
  

Whats in it for you?

• Be part of and grow with our dynamic team while working with high performing individuals in a team environment.
• We encourage an environment where ideas are not just questioned but challenged.
• We will provide you with the tools you need to develop your career and grow with our company.
• We love to have fun! Our quarterly team-building outings are what strengthens our Biiibo community!
• We are culture-driven, and our team is a priority.
• Lots of office perks including healthy snacks, fresh coffee and meeting the cutest pets!

Equal Opportunity Employer

Biiibo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.