PowerON delivers comprehensive electrification solutions, including infrastructure development and operations and maintenance (O&M). As part of PowerON's strategic growth, this role will lead the development of an in-house Asset Management and Maintenance business line, focusing on the management, maintenance, and performance reporting of electrification infrastructure. This includes high-power EV chargers, battery storage systems, transformers, and Balance of Plant integrated with smart energy systems. The role will be pivotal in implementing scalable software solutions, establishing efficient internal processes, building a high-performing on-site delivery and back-end support team, and ensuring superior operational reliability for client sites across Canada.

Key Responsibilities:

• Develop and implement a comprehensive strategy for managing and maintaining electrification infrastructure. Build business cases and budgets for the Asset Management business line, including financial models, cost analyses, and revenue projections to secure stakeholder approval.

• Lead the selection, configuration, and implementation of a comprehensive Asset Management software system. Ensure it tracks, monitors, and manages infrastructure performance, integrates with existing systems, and supports preventive and corrective maintenance schedules.

• Establish software infrastructure and processes for tracking, investigating, and resolving customer complaints including setting up a call centre and 24/7 monitoring, defining workflows, escalation protocols, and service-level commitments.

• Develop a framework to track warranties, streamline claims, and ensure efficient resolution of warranty-related issues in collaboration with OEMs.

• Establish and maintain a system to manage spare parts inventory, ensuring critical components are strategically stocked and downtime minimized.

• Identify, assess, and procure diagnostic and maintenance tools to support asset operations effectively.

• Collaborate with OEMs to design and implement training programs for technicians. Supplement OEM offerings with internal training curricula focused on PowerON's systems and client needs.

• Oversee recruitment of maintenance crews (apprentices, licensed electricians, etc.), drafting job descriptions, conducting interviews, and onboarding staff.

• Define and implement key performance indicators (KPIs) and standardized reporting templates to measure asset reliability and maintenance effectiveness, ensuring continuous improvement.

• Design scalable operational frameworks for scheduling, task allocation, and compliance with industry and safety standards.

• Develop optimized corrective and preventative maintenance programs for different electrification infrastructure including cost-effective processes, and tracking expenses to maintain profitability.

• Identify and implement opportunities for asset management product development and process optimization to enhance the PowerON's competitive edge and revenue potential from asset management.

• Perform site visits, work with third party experts including owner's engineers and equipment OEMs to lead technical root cause analyses for operational issues, and oversee technical troubleshooting efforts.

• Support other tasks across the company as required.

Qualifications:

• Bachelor's degree in Engineering or equivalent technical education and field training.

• 8+ years of experience leading operations and/or maintenance teams, preferably in electrification infrastructure.

• Strong technical expertise in maintenance services for EV charging, battery storage, and associated electrical equipment.

• Proven track record in recruiting, training, and leading high-performance teams across multiple locations.

• Experience operating and/or selecting/configuring Asset Management or Maintenance Management software.

• Knowledge of ISO 55000 Asset Management standards and Asset Management Plan regulations, particularly for municipal infrastructure in Canada.

• Familiarity with Ontario Regulation 588/17 and 193/21; knowledge of equivalent regulations in other major Canadian jurisdictions (e.g., BC, QC) is an asset.

• Understanding of public transit agency master specifications related to operations and maintenance.

• Self-driven and intellectually curious, with a strong interest in electrification and sustainability.

• Strong interpersonal skills to collaborate effectively with clients, vendors, and cross-functional teams.

• Willingness to travel across Canada to oversee operations and client engagements.

While all qualified candidates are invited to apply, we particularly welcome applications from women, persons with disabilities, First Nations, Métis and Inuit peoples, members of visible minorities, and 2SLGBTQ+ persons.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. PowerON will accommodate candidates under the AODA legislation in all aspects of the hiring process. Please notify us if accommodation is required.