About Our Company
ServiceMaster Restore of Hamilton is a franchise of the 65 year industry leader ServiceMaster Canada. We provide disaster restoration expertise and quality customer service following unfortunate events. For more information, please visit our website at:
http://svmrestore-hamilton.ca/
The Position
We are looking for a full-time Administrative Assistant who will be responsible to support the Office Manager with daily administrative procedures in an efficient and organized manner while maintaining timelines.
ServiceMaster is willing to provide training and industry specific certifications.
Job Requirements

• Perform general administrative duties including, but not limited to answering phones and responding to emails.
• Review and prepare files for invoicing.
• Upload files to database for submission to Adjusters.
• Support Project Manager with communication to trades, clients and adjusters in scheduling work.
• Update database with new client information and specifics.
• Inform Project Manager and relevant internal & external parties of customer-related work requiring attention.
• Assist with reception duties.
• Maintain discretion in all dealings.
• Keep personal work space neat and orderly.
• Ensure safeguarding and confidentiality of all customer lists, contact information and internal proprietary information and work products.
• Perform other duties as they may be requested by the General Manager.
• Ability to use a variety of software (Quickbooks, Word, Outlook, excel and web based software)

Additional Requirements

• Ability to communicate expectations and requirements to crew/staff
• Effective communication skills both written and verbal
• Ability to engage clients in conversations to service their needs and meet expectations
• Strong attention to detail and ability to multi-task
• Demonstrated sound work ethics
• Proven ability to build and maintain strong working relationships
• Flexible, adaptable and able to work effectively in a variety of settings
• Works well independently and in a team environment
• Able to work after hours and on Holidays when necessary
• Willing to submit personal information for a criminal background check
• Preference will be given to those with Xactimate Certification or equivalent

Compensation and Benefits
Hourly rate offered will depend on skills and experience. Additionally, we offer a fully funded benefit package through Blue Cross.
We would like to thank all who apply, however, only shortlisted candidates will be contacted for an interview.