Stone Creek Resorts Inc. is a world-class Golf Resorts in the most beautiful natural surroundings, Silvertip Resort in Alberta and Eagle Ranch Resort in British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, sets us apart from our competitors.

Eagle Ranch Resort, the foremost luxury destination in Invermere, sets the standard for refinement, boasting breathtaking vistas of the Columbia River and the Purcell Mountains. At the heart of the resort lies Eagle Ranch's Golf Course, a par 72 masterpiece designed to challenge and inspire golf enthusiasts of all skill levels. Beyond the greens, guests can relax in luxurious accommodations at Headwaters Lodge featuring twenty upscale guest rooms and four 4000 square-foot private residences. Compliment your time at Eagle Ranch by dining at Rustica Steakhouse and Traders Lounge.

We are looking for a Food and Beverage Manager for our Golf Resort in the Canadian Rockies. Must relocate to Invermere, British Columbia. The successful candidate is required to work in accordance with our company values: Caring, safety, integrity, excellence, team spirit and financial responsibility.

Seasonal Job - Start March 1, 2025 to November 30th, 2025.

Responsibilities:

Reporting and Communication:

• Report to the General Manager.
• Provide regular updates to the General Manager on operational performance, guest satisfaction and employees engagement.
• Maintain open communication with the General Manager regarding any challenges or opportunities for improvement.

Guest Experience:

• Providing culinary experience to our guests in line with our service commitment; Service Beyond.
• Monitor guest feedback and resolve complaints promptly, ensuring all concerns are addressed efficiently.
• Exceeding customer expectations by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building a relationship with guests.

Team Management and Training:

• Train, coach and supervise front-of-house service staff.
• Provide ongoing coaching, mentoring, and performance evaluations for staff to ensure high standards of service.
• Approve and manage the weekly staff schedule to ensure adequate coverage.
• Foster a positive and motivating work environment, recognizing employee's achievements and addressing concerns promptly.

Operations Management:

• Ensuring smooth operations through the implementation of policies and standard operating procedures.
• Monitor and enforce opening and closing procedures.
• Ensuring the equipment and work areas are clean, safe and in good working condition.
• Ensure compliance with local health and safety regulations, maintaining a safe and clean working environment for staff and guests.
• Leading the Food & Beverage team in executing events, including small weddings and other functions.
• Other duties as assigned.

Inventory and Cost Control:

• Manage inventory levels for beverages, and supplies; ensure regular stock checks and reorder when necessary.
• Lead monthly inventory counts on all beverage products.
• Monitor beverage costs, follow cost-control measures, and minimize waste.
• Maintain efficient storage and organization systems for inventory.

Budget and Financial Management:

• Develop the annual food and beverage budget, in collaboration with the General Manager.
• Monitor sales, costs, and profitability to ensure financial targets are met.
• Track and analyze food and beverage revenue, implementing strategies to increase profitability.

Requirements:

• A high school diploma or GED requires. A diploma or degree in hospitality is an asset.
• Driver's license is required.
• Working knowledge of WebRez, Club Prophet and Silverware is an asset.
• Serving it Right Certificate or equivalent.
• Minimum 3 - 4 years of Food and beverage/ Restaurant Manager experience is required.
• Minimum 1-2 years of coordinating Wedding Events experience is required
• Good wine knowledge or a certified sommelier is an asset.
• Should be eligible to work in Canada full-time.
• Able to work in a fast-paced environment and flexible hours.
• Experience with the restaurant point of sale system is an asset.
• Able to work overtime is a requirement.
• Able to lift, push or pull up to 40Ibs.
• Able to stand, sit, or walk for an extended period of time.

Why Stone Creek Resorts:

• Our people experience working at a world-class golf resort.
• We care about our team's Success.
• Discounted Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop.
• Eligible to participate in retention bonus program.
• Benefits Plan - Health & Wellness spending account, Group Life Insurance, RRSP Matching Plan (4%).
• We offer a diverse and engaging work environment.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc.