The Coordinator, First Team Operations & Administration will work closely with the Senior Coordinator and Manager to ensure the provision of highly efficient operational and administrative support for the Clubs First Team, while supporting and upholding the overall club culture and objectives.

Specific job duties include but are not limited to:

Player Onboarding

• Work as primary liaison in immigration process for correspondence with players and legal, and complete necessary immigration related tasks
• Act as primary contact and assist in all relocation items (travel, accommodation, vehicle, per diems, etc.)
• Coordinate and process Workday onboarding
• Lead player in completing MLSU and SafeSport compliance training

Player Care

• Primary coordinator for player care initiatives and tasks
• Provide support and care for players and families upon arrival into market and as needed
• Be the point of contact for all player needs and requests
• Coordinate player transportation to/from NSDC as needed
• Coordinate and process all reimbursements on behalf of players
• Coordinate and process personal insurance claims on behalf of players when necessary

Administration

• Complete a variety of administrative tasks such as MLS reporting, MLSU, compiling and organizing various types of player information
• Regularly monitor the Player Immigration Checklist to ensure all passports, work permits, visas, ESTAs, ETAs are up to date
• Regularly manage and monitor player databases

Team Travel

• Regular travel with the team for away matches and act as the main point of contact for airline, hotel, bus and opposing Club inquiries
• Assist in coordinating travel related tasks as requested by the departmental manager

Qualifications/Experience:

In addition to bringing a commitment to Vancouver Whitecaps FC vision and values, the successful candidate will have degrees of demonstrated skills and experience as follows:

• Minimum two (2) years in a similar role, in an fast-paced, dynamic environment
• Post-secondary education in Business Administration or Sport Management is beneficial.
• Proven organizational skills, with highly accurate attention to detail
• Strong initiative, with demonstrated problem-solving and sound decision-making skills
• Outstanding communication and people skills, with the ability to interface effectively with all business functions throughout the Club
• Exceptional verbal/written communication and presentation skills
• Effective listener, with the ability to build strong internal and external relationships at all levels
• Demonstrated experience in generating written reports.
• High degree of personal integrity, with the ability to practice a high level of confidentiality and discretion
• Ability to be highly effective working independently as well as collaboratively within a strong team environment
• Ability to manage and appropriately prioritize a large workload effectively and efficiently
• Flexibility to adapt to frequently changing, fast-paced work environments while managing shifting deadlines, and changing initiatives
• Must have a clean and valid drivers license
• Must successfully complete MLS Safe Sport training, and an enhanced criminal background check
• Must possess a passport and be able to freely travel internationally
• Availability to work match days and other special events as required
• Spanish language proficiency is an asset.

The Club

Vancouver Whitecaps FC is the longest-running professional soccer club in Canada and the United States. Since its inaugural season in 1974, the club has united generations of loyal fans in British Columbia and beyond. We are strongly committed to providing opportunities to Canadian athletes with the largest soccer development structure in Canada. In addition to its two professional men's teams, the Club is proud to have amateur academies in eight out of ten provinces, a network of partner clubs, and hundreds of camps and clinics every year, Whitecaps FC provide a foundation for Canadas soccer future.

In addition to building a winning team on and off the pitch, the Club places great importance in giving back to our community, harnessing the power of sport to create a stronger, more equitable & inclusive society through three key community goals: helping meet critical needs, using soccer to build life skills and creating soccer participation opportunities in Indigenous communities.

Vancouver Whitecaps FC believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. This includes but is not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People & Culture department.

Vancouver Whitecaps FC provides a competitive compensation and benefits package. If you are interested in applying, please apply for the role using the link above.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.No recruiters or agencies, please.