Field Technician Grande Prairie, AB
Benchmark Data Solutions is an Alberta-owned and operated company with over 20 years of experience providing remote communication services, primarily to the oil & gas industry. Our team-oriented, people-first approach focuses on leveraging cutting-edge technology to meet our customers needs while maintaining a safe and supportive work environment for our staff.
We are seeking a skilled and experienced Field Technician with a background in telecommunications or IT to join our team. The position offers a Northern Living Allowance and competitive benefits.
A Day in the Life:
- Confirm schedule with customers.
- Prep and load equipment at the shop, using your company-provided truck.
- Travel to locations (typically 3-6 hours one-way).
- Complete all required pre-job safety paperwork.
- Safely and efficiently install equipment (rig intercoms, cellular boosters, satellite dishes, etc.), keeping a clean and organized workspace.
- Check in with the customer, test equipment, complete inventory paperwork.
- Head home or stay overnight at a hotel to avoid driving tired.
Key Responsibilities:
- Complete safety documentation for every job site, including Pre-Job Assessments and Inspections.
- Install and service rig intercoms, cellular boosters, satellite dishes, and portable cellular towers.
- Manage and organize customer site and staging area inventory and equipment.
- Maintain cleanliness and readiness of shop supplies and equipment.
- Process service tickets and related documentation promptly for accurate invoicing.
- Keep all company property, including truck, tools, and equipment, in top condition.
- Work with and manage specialized equipment and hand tools.
- Perform additional duties as required, including travel and overnight stays in camp or hotel accommodations.
Qualifications:
- Proven experience in telecommunications, IT, or a similar field.
- Willingness to travel to remote drilling and completion sites.
- Comfortable with heights; climbing rigs (derricks) up to 160 is required.
- Team-oriented and safety-minded, with a focus on personal and team safety.
- Proficient in computer software and hardware troubleshooting.
- Motivated to learn new technologies, open to coaching, and willing to share ideas.
- Professional, courteous communication skills for customer interactions.
- Available for overtime, including evenings, weekends, and on-call as required.
Why Join Benchmark?
We are a close-knit, entrepreneurial team that values collaboration, growth, and employee development. At Benchmark, youll find a supportive, family-like environment that encourages innovative ideas and fast-paced service. If you're looking for a place where teamwork, safety, and service are paramount, Benchmark is the right fit for you.
Employment Benefits:
- Competitive Salary, Field Day Rates, and Northern Living Allowance
- Company-provided Truck, Cell Phone, and Laptop
- Comprehensive Health & Dental Benefits (after three months)
- Life Insurance
- Paid Vacation (after three months)
- Company-provided PPE
- Small Business Work Environment with Open Door Communication
If you're ready to be part of a team committed to setting new standards in service, technology, and safety, we want to hear from you!