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RQ00099 - ServiceNow Business Analyst

S M Software Solutions Inc - 7 Jobs
Toronto, ON
Full-time
Entry Level
Posted 2 days ago
We have received a new requirement from one of the ministries in Ontario. Kindly fill the skill matrix and references as soon as possible as the job closes soon and send it to the email given. Please refer to the details provided below:
We are unable to submit a candidate without below mandatory documents.
  1. "Please ensure that your resume is updated and provided in Word format."
  2. "To facilitate our evaluation process, please fill out the attached Skills Matrix and provide your references accordingly."
  3. "We kindly request that you specify your expected hourly rate."
  4. Kindly Provide your Work Authorization.
  5. Kindly share with us your LinkedIn Profile ID.

Job Title: RQ00099 - ServiceNow Business Analyst
Client: Metrolinx
Work Location: 277 Front St W, Toronto, ON M5V 2X4
Job Type: Hybrid
Estimated Start Date: 2024-11-25
Estimated End Date: 2025-04-05
#Business Days: 95.00
Hours per day or Week: 7.25 hours per day (5 Days)
To check the detailed description and matrix visit our website: Click here
https://thethinkbeyond.com/Job-Details/RQ00099-ServiceNow-Business-Analyst-ON
We're excited to invite you to join our company's WhatsApp group dedicated to for new job postings. Your insights and contributions would be incredibly valuable. Please use the link below to join: [https://chat.whatsapp.com/DwVITx9uaiELQflTDdCv33] We look forward to your participation!"
(NOTE: Share required documents to [email protected] by Friday, December 20, 11:05 AM EST.Must Haves5 years' experience in Business Analysis using ServiceNowServiceNow CMDB data model (CSDM)ServiceNow ITSM, ITOM discovery & Service MappingServiceNow Agile 2.0Description
Candidates for this role should have at least 5 years of experience in Business Analysis using ServiceNow. They should also have a broad knowledge of multiple technology domains, including network, infrastructure, and application architecture, as well as a good understanding of ITIL processes, and the part Configuration Management plays in service delivery.
The successful candidate will be able to demonstrate a good understanding of a broad range of technologies and how they work together to deliver services to fulfil a business requirement. They will be able to explain the core principles of Business Analysis, and how it relates to SDLC within the ITIL framework.
Required Skills:
  • 5 years' experience in Business Analysis using ServiceNow
  • ServiceNow CMDB data model (CSDM)
  • ServiceNow ITSM, ITOM discovery & Service Mapping
  • ServiceNow Agile 2.0
  • ServiceNow ServicePortal
  • Ability to discuss requirements and troubleshoot with Business Analysts, Scrum Masters and Engineers.
Nice to Have Skills:
  • Business application architecture
  • Familiarity with Infrastructure (Windows Server, Linux), Virtualisation (VMware, Hyper-V) and Network architecture (switches, routers, firewalls, OSI network model).
"If you are interested in learning more about this opportunity, we kindly request that you share the necessary documents. However, if this opportunity does not align with your current interests or responsibilities, please feel free to forward this email to any individuals who may be interested, or provide us with their contact information. We appreciate your attention to this matter.

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