OVERVIEW:

Are you an energetic and driven leader looking for a challenging opportunity in a dynamic industry?

As the Division Manager, you'll have full profit and loss (P&L) accountability while overseeing all aspects of our operations. From managing daily activities and regulatory compliance to delivering exceptional customer service and driving residential sales, you'll play a pivotal role in ensuring the success of our division. The division delivers fuel, propane, diesel exhaust fluid (DEF), and lubricant products to residential, commercial, and agricultural customers in the region and has four fuel card lock facilities, one fuel bulk plant, and one DEF bulk plant.

What sets you apart as a leader will be your hands-on approach—balancing strategic planning with the ability to roll up your sleeves and work directly with your team to improve customer service, operational efficiency, and employee engagement. We're seeking a proactive and supportive leader who is ready to make an impact and drive success across the board. This role is located in Stratford, ON.

IN THIS ROLE, YOU WILL:

• Health & Safety Leadership: Champion a safe work environment for employees, contractors, and customers. Ensure adherence to safety protocols and conduct root cause analysis to prevent incidents and accidents.
• Regulatory Compliance: Ensure the operation is fully compliant with industry regulations including TSSA, Ministry of Labour, Ministry of Environment, MTO, and more.
• Operational Excellence: Oversee daily operations to ensure vehicles are clean, drivers are uniformed, offices are organized, and bulk plants meet all compliance standards.
• Customer Relationship Management: Build and maintain strong relationships with customers by providing outstanding, personalized service that exceeds expectations.
• Efficiency & Growth: Drive operational efficiencies while maintaining high customer service standards. Lead initiatives to grow the business through local sales efforts, community engagement, and leveraging industry contacts.
• Team Leadership: Inspire, train, and support a team of employees to deliver top-tier service. Implement coaching strategies and address performance needs to elevate the team's capabilities.
• Supplier & Contractor Relationships: Cultivate effective relationships with suppliers of equipment and service contractors, ensuring collaboration to grow the customer base and support operational needs.

WHAT WE'RE LOOKING FOR:

• Proven experience leading operations in a customer-focused environment.
• Strong leadership skills, with prior experience managing teams of 10+ employees.
• Solid business acumen, with an entrepreneurial mindset.
• Hands-on experience in trucking operations, equipment installations, and route dispatching is highly valued.
• Excellent communication, organizational, and negotiation skills.
• Strong integrity, sound business judgment, and the ability to demonstrate initiative.
• Ability to travel to customer sites and other locations as needed.
• Willingness to work flexible hours, including evenings, weekends, and respond to after-hours calls as needed.

WHY JOIN THE MACEWEN TEAM?

• Industry Leadership: Learn from the best and collaborate with a passionate team dedicated to delivering exceptional service.

• Competitive Compensation: Enjoy a competitive salary range plus an additional annual bonus.

• Comprehensive Benefits: Receive full benefits, including health, medical, dental, and life insurance, with an RRSP plan offering company matching from day one.

• Perks: Benefit from a company vehicle, 3 weeks of vacation to start, employee gym membership reimbursement, fuel discounts, and more.

• Growth & Development: We're committed to helping you grow in your career, with opportunities to learn, innovate, and make a real impact in the business.

If you're ready to lead a dedicated team and contribute to the growth of an industry leader, we want to hear from you!

Candidates interested in this key Management role are asked to complete an assessment contained within this link. You will be directed to the Predictive Index (PI) site.

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OUR CORE VALUES:

It is important to us that when you consider a new opportunity, you understand a little about the company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.

• Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
• Long-Term Focused - We value long-term success over short-term gains.
• Respect Each Other - Each person with whom we work, communicate, and do business is valued and treated with dignity and respect.
• Do The Right Thing - We stand by our word and do what's right.
• Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
• Ever Evolving - We embrace positive change and always seek to improve.

MacEwen is a Canadian-owned and operated fuel and convenience provider that has successfully built and sustained customer relationships in Ontario and Quebec for over 48 years.

MacEwen is recognized as one of Canada's leading independent petroleum and convenience store companies with over 150 retail locations, 16 Divisional Offices, and two distribution centers with identified brands such as Quickie, County Line, Jutzi, MacEwen and Esso.

The Company's continuing success is based on each one of our 315 employees living our core values. First and foremost is our commitment to taking care of our customers.

Need this posting in a different format or require any accommodations during the hiring process? Just let our HR team know – we're happy to help!

MacEwen is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.