Logistics Coordinator (Cross Border Mexico)

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

We are seeking a Logistics Coordinator for our cross-border Mexico operations to join our team in Mississauga! The successful candidate will contribute to & be responsible for supporting the sales and operations teams to ensure client satisfaction. This is an exciting opportunity for a dynamic and customer-oriented candidate, who is looking to become a part of a growing team!

Job Summary:

• Negotiate freight rates with carriers for TL and LTL from/to Mexico, US and Canada.
• Source carriers.
• Ensure carriers are qualified in RMIS.
• Grow & maintain both existing & new carrier or customer relationships.
• Respond to spot and contract quotes requests within expected timeline.
• Data entry of shipment in the software.
• Track & Trace shipment to ensure the accuracy & timeliness of the operation.
• Liaise with internal team members to ensure client satisfaction.
• Respond to customer inquiries, providing quick turnaround.
• Mediate with carriers to resolve any logistical issues.
• Timely status information updates; documenting service performance and equipment tracking.
• Proactively communicate issues to the team.
• Utilize all aspects of customer quotes, lane history report, carriers quotes.
• Responsible for margin improvement through various methods.
• Confidently problem solve issues such as a missed pick-up, late delivery, damaged freight, or incorrect billing.
• Ensure all PODs are collected from carrier within 48 hours of delivery date.
• Perform work with a sense of urgency & attention to detail.
• Liaise with customers & carriers to facilitate their pickup & delivery appointments.
• Verify both AP/AR rates are accurate in loads and manage exceptions with this process.
• Works independently to accomplish tasks within scope of job.
• Co-ordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
  

Qualifications:

• At least 2 years of experience in third-party logistics or brokerage role working with Mexico.
• Experience in Mexico cross boarder shipping, full-truckload, as well as less-than-truckload.
• Experience with border crossing process between Mexico and US.
• Experience with the processing & management of bonded loads.
• Ability to make quick decisions, strong attention to detail & be team player
• Proficiency with TMS Systems
• Ability to multi-task and work efficiently under deadlines.
• Ability to follow standard operation procedures with little to no oversight.
• Good written and verbal communication skills in both Spanish & English

What we Offer:

• Dynamic Environment.
• A work environment that fosters an entrepreneurial spirit.

Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.