Let us welcome you home to The Hamlets at Duncan in Duncan, BC.

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision: For every person to feel at home.

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honor to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavors.

Role Summary

Under the supervision of the General Manager, the Maintenance Manager is responsible for improving the maintainability, reliability, and availability of the assets through the execution of improved maintenance practices, personnel training and development of maintenance workers and service staff. This role also acts as a key liaison with our contracted preventative maintenance and repair service providers, and suppliers.

Responsibilities

• Support all Optima Living sites during equipment failures, to troubleshoot solutions and triage response so that impact on team members, residents and infrastructure is minimized.
• Support site building and maintenance team members to ensure we follow safe work practices.
• Work with multi-site operations to ensure compliance with corporate maintenance programs and ensure sites meet inspection standards.
• Work with site leadership teams on training to optimize maintenance team member performance.
• Conduct quarterly benchmarking of maintenance expenses internally and externally where possible
• Support site building and maintenance team members to ensure maintenance requests are resolved on a risk level priority basis.
• Support site building and maintenance team members to ensure the maintenance of the HVAC, Systems, interior and exterior of all homes is completed in a timely and cost-effective manner.
• Support site building and maintenance team members to ensure the effective function of the fire safety system including administering the fire plan.
• Work in collaboration with the Asset Management team and Management on approved capital projects.
• Ensure the site building services and maintenance teams are recording information on the operation, maintenance and repair of equipment and systems in Worxhub and where necessary permanent logs, records and files.
• Maintains current knowledge of facility policies and procedures and ensure employee compliance with same.
• Review all sites Building Management systems (set up weekly review, educate site teams how to make daily assessments)
• Review energy consumption reports/utility reports and provide possible solutions that could result in savings
• Perform other related duties as required.

Qualification & Experience

• Relevant professional designation or verified experience commensurate with ability to oversee all building operations.
• Full understanding of building plumbing, including ability to read and understand mechanical drawings.
• Full understanding of building Electrical systems, including ability to read and understand electrical drawings and schematics.
• Full understanding of Carpentry and building design, including ability to read and understand Architectural and structural drawings.
• High level of organizational and customer service skills.
• Demonstrate a thorough understanding of first aid and emergency procedures.
• Demonstrate an understanding of building facility safety in accordance with all WCB regulations.
• WHMIS Training.
• Be available to work shift work, occasional odd hours, and to take "on-call" response roll during "off' hours.
• Current WCB Level 1 First Aid or higher and Basic Rescuer CPR·C.
• Ability to communicate effectively both verbally and in writing.
• Ability to train personnel in the safe operation of equipment required in maintenance of buildings.
• Team player, conscientious of impact of interactions with residents, team members and volunteers as well as site leadership.
• Must be in good health, well-groomed, can be capable of bending, stooping, heavy lifting and walking.

Conditions of Employment

• Clear Police Information Check
• Clear Vulnerable Sector Check

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