Company Description

"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

The Senior Service Attendant assists the Banquet Management Team by leading all aspects of the Banquet Service Attendant team, providing guests with leading edge banquet service and achieving the highest standards of service in a professional, safe and efficient manner, while maintaining budgeted guidelines.

What you will be doing:

• Executes day-to-day operation of the service team.
• Assists the Banquet Manger with training and development of all service colleagues.
• Organizes and oversees the execution of all functions.
• Serves in banquet functions as required
• Leads and supervises Banquet Service Attendants within budgeted guidelines.
• Leads and coaches colleagues by maintaining a high level of departmental morale.
• Conducts frequent inspections of banquet facilities and equipment, reporting any shortages or deficiencies.

Qualifications

• Must possess outstanding guest service skills with professional presentation.
• Detail oriented with keen attention to guest requirements.
• Must have a demonstrated ability to lead and guide colleagues in a positive manner.
• Previous banquet experience.
• Previous leadership experience is an asset.
• Flexible with hours of work, including evenings and weekends.
• Must be physically fit in order to lift items weighing up to 10 kg.
• Must be able to stand and walk for long periods of time.

Additional Information

What's in it for you:

• Full time employees will be eligible to join the benefit plan which includes extended medical (Health, Dental, Life Insurance, Short Term Disability)
• Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
• Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Complimentary meals in our staff cafeteria
• Exclusive discounts at Accor branded properties worldwide with our colleague benefit card
• Complimentary dry-cleaning services for your work attire
• Learning programs tailored to hone your skills and talents
• Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee
• Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless
• Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)

Who We Are: Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are happy to provide you accommodation at any stage of the application process, please contact the Talent & Culture Department and we will work with you to accommodate your needs.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.