Coordinator, Justice and Court & Case Management

Full-Time, Permanent (Benefitted)

Oxford and Elgin County

- Application Deadline: December 12, 2024 -
The Coordinator will perform duties and responsibilities consistent with supporting teams in providing a psychosocial model of care to assist with the rehabilitation and community integration of clients. This role will include duties and responsibilities that support program Managers and Directors with the management of the day-to-day program functions, providing direction and supervision to direct service staff, and for supporting the administrative and staffing requirements in program(s).

The Coordinator role is not within the bargaining unit and will not carry a client case load and will only perform direct service work in emergency situations, or in support of a direct service staff member.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you'll be making - $31.29 to $38.43 per hour
  • The above are initial rates; with grid increases as per policy
  • Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 8 of the grid
• When you'll work - 70 hours over two-week period; hours may vary, including days, evenings, weekends, based on program needs
• What your benefits will be – After a 90-day waiting period, will be enrolled in extended healthcare benefits
• Your pension plan – Immediate enrollment in Healthcare of Ontario Pension Plan (HOOPP)
  

HOW YOU WILL BE MAKING A DIFFERENCE:

Support of Direct Service Team:

• Assists Manager with organizing and directing the day-to-day work of staff, including program tasks and the distribution of work amongst staff members
• Travels to assigned program sites for the purpose of checking-in with staff and teams on a regular basis
• Builds relationships with staff members to support collaboration, well-being, program improvement, and a positive work environment
• Monitors team dynamics and well-being; consults with the Manager to address concerns Addresses questions and concerns from staff members, consulting with the Manager as needed
• Shares feedback with staff members in a manner that is constructive, respectful, and client-centered
• Consults with Manager to address performance issues
• Assists with performance reviews for staff members, as assigned by the Manager(s)
• Acts as a resource to staff members regarding challenging clients, clinical approaches, and program concerns; works collaboratively with staff members to develop solutions
• Completes staff work observations and supports professional consultations, as needed
• Provides staff members with supervision
• Ensures effective and timely flow of information amongst staff members, as well as to and from the Manager and Director
• Respects and acknowledges the contributions, opinions and expertise of all team members
• Utilizes effective conflict management skills
• Supports decision-making and flow through of communication the Manager and/or Director
• Provides direction in emergency situations; assists the Manager with providing appropriate debriefing and supportive follow-up

Operations:

• Works with Manager to screen, interview, score and hire new staff, both internally and externally
• Supports the orientation and training of new staff and existing staff
• Schedules and approves time-off requests
• Resolves scheduling conflicts and directs/re-assigns staff members as needed to support program functions and ensure safety
• For programs requiring Relief coverage:
  • Monitors Relief pools to ensure Relief staff are engaged and trained to provide appropriate client support
  • Manages Relief pool composition to ensure adequate coverage; initiates reach out to disengaged Relief staff members and/or initiating the hiring of additional Relief staff members, as needed
  • Reviews intakes and waitlists to assign clients for optimal fit based on client needs and existing staff caseloads
• Liaises between staff and Manager with respect to client access and flow; assists with assessing potential fit for the program
• Implements new initiatives and policy / procedure changes within the program(s)
• Oversees daily program planning, problem solves issues and provide guidance around program concerns and direction
• Ensures program consistency and ensures services are delivered with compassion, inclusiveness and accountability in a welcoming environment
• Provides leadership back-up when Manager is absent, including waitlist management
• Supports coordination of Coordinated Care Plans (CCP) with community partners and staff

Administrative and General Responsibilities:

• Ensures program is conforming to accreditation standards
• Ensures Health and Safety Committee duties are carried out, as required
• Performs file audits and quality reviews, coordinates any resulting follow-up with the Manager
• Represents the program(s) on the Electronic Health Record (EHR) Committee
• Provides solutions for any questions related to documentation, and the EHR
• Addresses any site concerns regarding the physical property (internal and external) and reports concerns to Property Services Department, as appropriate
• Professionally liaises with community partners regarding programs; providing information and updates
• Takes on special assignments, as agreed with the Manager or Director
• Completes statistics, as required specific to the program area
• Supports payroll input, documentation and approvals, as needed
• Ensures financial documentation and documentation related to clients is completed and submitted, as per organizational requirements
• Coordinates and/or orders program supplies
• Supports staff members to problem solve any IT concerns, notifying the IT department as needed
• Other duties as required

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• Post-secondary education in health, social, behavioural science or related field (Degree preferred) (Primary proof of credentials will be required during the hiring process, i.e. an original degree/diploma/certificate or official transcript; for ongoing education, an unofficial transcript will be accepted)
• Valid Driver's Licence and access to a vehicle with adequate insurance to meet job requirements
• Demonstrated ability to attend work regularly
• Minimum of three years' experience working with people with mental illness and/or addictions and/or working in a social services field
• Clear, current Police Vulnerable Sector Check (PVSC)

We prefer the following qualifications:

• Certification in CPR and First-Aid
• Knowledge of psychiatric medications
• Knowledge and experience managing schedules
• Regulation with a certification body preferred
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – December 12, 2024:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected]

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