Position Description:

Instructor Guard and Supervising Instructor Guard:

• To safeguard life and prevent accidents at the County swimming pools and to teach swimming programs and promote good relations with users of the facilities.
• Responsible for safety supervision, class management, and risk management during the instructional classes.
• Works according to Occupational Health and Safety Act, Lifesaving Society Standards, and corporate policies and procedures
• Provide instruction to individuals and groups in organized instructional classes
• Prepare lesson plans, organize equipment, teach and evaluate swim classes in accordance with the standards established by the Lifesaving Society and Norfolk County. Classes may also include advanced leadership courses, aquafitness and mobility programs
• Complete all documentation related to class instruction such as but not limited to attendance, completing report cards, and inputting participant results into recreation software system
• Perform lifeguard duties during recreational swims, rental groups, and other aquatics programs. Ensure compliance with Regulation 565 and Norfolk County policies and procedures including performing rescues and first aid when required.
• Ability to use critical thinking and react in an emergency situation which may involve first aid or a building emergency.
• Assist with special pool programs and special County aquatic events/water safety initiatives that are held at the pool or at other locations
• Attend and participate in aquatic division meetings and in-house training sessions that are organized by the Supervisor, Aquatics
• Participate in team building with all staff.
• Complete any necessary reports and documentation associated with pool operation to include but not limited to shift reports in the pool logbook, incident reports, pool fouling reports, water readings, etc.
• Provide professional and courteous customer service at all times to include greeting customers, answering phone calls, assisting customers with inquiries and online registration/booking system, accepting payments –including cash transactions during the shift (i.e., taking registrations, issuing passes and pass cards, and issuing receipts (note – some items apply to the operation at Delhi Kinsmen Pool only).
• Help to maintain the pool facility by performing regulated water tests, equipment checks, cleaning and sanitization duties in accordance with Ministry of Health and Norfolk County policies. Report all problems to Supervisor, Aquatics
• Other duties as assigned by the Supervisor, Aquatics

Supervising Instructor Guard specifically:

• To supervise and provide direction to student staff and ensure staff are following legislative requirements and County policies and procedures.
• Ability to direct staff and patrons in an emergency and ensure documentation is complete
• Provide support for staff and act as a role model/mentor
• Complete instructor and guarding evaluations as directed by Supervisor, Aquatics
• Balance cash at the end of shift – specific to Delhi Kinsmen Pool

Requirements

Qualifications: *all qualifications must be current

Instructor Guard and Supervising Instructor Guard:

• Lifesaving Society Swim Instructor
• Lifesaving Society Instructor
• National Lifeguard certification
• Standard First Aid with C.P.R., Level C, A.E.D.
• High 5 – Principles of Healthy Child Development (an asset)
• Working knowledge of Microsoft Office
• Working knowledge of Recreation Management Software, preferably XPLOR/Perfect Mind considered an asset

Supervising Instructor Guard specifically:

• Aquafitness Certification through CALA or Water ART or willing to obtain certification (an asset)
• Lifesaving Society Aquatic Supervisor Training (an asset)
• One year experience as an Instructor Guard to become familiar with scope of position, or equivalent previous experience

Instructor Guard and Supervising Instructor Guard:

• High degree of alertness and vigilance with attention to detail as it relates to the pool environment.
• Excellent time management, problem solving, interpersonal and communication skills
• Excellent customer service skills and the ability to deal with challenging customer service situations
• Self-motivated and self-directed
• Strong organizational and instructional skills
• Proven leadership ability, excellent staff relations skills and ability to work as a team member
• Ability to plan and manage special events
• Must be aware of safe work practices as they relate to job responsibilities and work environment and have a basic understanding of Occupational Health and Safety Act.

Note:

Recreation and Aquatics is a 7-day operation. Must be available and willing to work early mornings, days, weekends, evenings and holidays.

Employment is conditional upon: attendance at all training sessions, submission of required documentation/certification, adherence to the minimum age requirements and ability to meet the employment term.

At time of application must be enrolled in a post-secondary education institution or institution of higher learning.

Applicants must submit a criminal record check (dated within the last 3 months) from their local police service for approval prior to commencing employment.

Interviews:

Interviews will be held in the month of February 2025.

Benefits

Position: Instructor Guard (Student)

OR

Instructor Guard/Supervising Instructor Guard (Student) (total of 8 positions)

Division: Community Development

Department: Recreation

Location: Annaleise Carr Aquatics Centre, Delhi Kinsmen Pool and/or Waterford North Conservation Area

Hours: 20 – 40 hours per week

Note: Recreation and Aquatics is a 7-day operation. Must be available and willing to work early mornings, days, weekends, evenings and holidays.

Rate: Instructor Guard - $23.75 per hour/ Supervising Instructor Guard - $26.10 per hour

Note: If hired as an Instructor Guard initially, the successful candidate can transition to an Instructor Guard/Supervising Instructor Guard (IG/SIG) after one-year IG experience and specific SIG training requirements have been met.

Posting Period: December 2, 2024 – January 31, 2025

Duration:

This position will commence on May 24, 2025, and will continue until such employee reaches the completion of school and therefore is no longer defined as a student.

Please note: No two applicants can have the same e-mail address attached to their profile. Please ensure when applying to positions you provide a unique e-mail address associated with your own profile.

How to Apply:

• Ensure the file extension for your resume document is .doc, .docx or .pdf
• If you are electing to include a cover letter, the cover letter and resume must be sent as 1 file.

Find out more information about Norfolk County here: Employment at Norfolk County - NorfolkCounty.ca

The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.

Thank you for your interest in this position. Only those to be interviewed will be contacted.