As a Canadian-owned leader in precision machinery and advanced controls equipment design and manufacturing, Altec Integrated Solutions (Altec) has been revolutionizing industries for the past 25 years. With operations spanning British Columbia, Texas, and Florida, we take pride in our commitment to excellence, quality, and our dedicated team.

We seek an experienced Information Technology Manager to join our team based in Coquitlam, BC. This key leadership role is responsible for managing and enhancing our IT infrastructure, ensuring robust security protocols, and supporting the seamless operation of technology across the organization and to all office locations. The ideal candidate will be skilled in IT strategy, systems management, user network management, and cybersecurity, with a proactive approach to technology solutions that align with business objectives. This role offers a unique opportunity to lead IT initiatives, safeguard our digital assets, and drive technological innovation in a dynamic and growing company.

Our team is recognized for our warm and inclusive demeanor, commitment to delivering exceptional quality, and genuine care for the well-being of both our team members and customers. The team at Altec has created innovative solutions to solve the toughest application demands in the entertainment, wood products, astronomy, and food and beverage industries. We offer a comprehensive benefits package, RRSP matching, competitive salaries, bonuses, and flexibility. To learn more about Altec, please visit our website atwww.alteconline.com

Key Responsibilities:

• Data & Cyber Security: Develop and enforce security policies, conduct regular security audits/training, and implement best practices to safeguard company data and systems from threats and breaches. Ensure the companys cybersecurity measures comply with customer requirements and industry standards.
• IT Security Training: Develop, implement, and manage IT security training programs to ensure staff adherence to best practices and security protocols. Regularly update training content to address emerging threats and promote a security-first culture across the organization.
• IT Infrastructure Management: Oversee and maintain hardware, software, and network infrastructure for both local and remote offices. Troubleshoot and resolve issues to ensure maximum uptime and system efficiency.
• Server Maintenance & Management: Oversee the configuration, maintenance, and optimization of company servers to ensure reliable performance and minimize downtime.
• Network and Server Architecture: Oversee the architecture and management of internal networks, server systems, and critical IT services. Ensure optimal performance, scalability, and security of infrastructure to support organizational needs.
• IT Support: Provide front-line support to resolve technical issues, responding to employee support requests, diagnosing and resolving software, hardware, and network problems.
• User Network Management: Manage user access and permissions across the network, ensuring secure connectivity and efficient operation for all employees.
• Microsoft Product Support: Administer and support Microsoft-based products, including Windows OS, Office 365, SharePoint, Teams, and Exchange, ensuring their effective and secure usage within the organization.
• System Upgrades & Maintenance: Plan and execute regular maintenance and upgrades for software, software license renewals, hardware, and security systems to keep all IT components up-to-date and secure.
• Vendor Management: Collaborate with external vendors and service providers to ensure high-quality IT support, procurement of hardware/software, and adherence to service level agreements.
• Documentation & Training: Maintain comprehensive IT documentation, including system configurations, procedures, and policies-train staff in new systems, best practices, and IT protocols.

Requirements:

• Bachelors degree in information technology, Computer Science, or a related field. Relevant certifications (e.g., CISSP, CCNA, CompTIA Security+, Microsoft Certified: Azure Solutions Architect, or equivalent) are highly preferred.
• 5+ years in IT management or related roles, with a proven track record of managing and securing network and server systems, preferably within a manufacturing, services or corporate environment.
• Strong knowledge of network architecture, server management, and cybersecurity best practices.
• Proficiency with Microsoft products (Windows OS, Office 365, SharePoint, Online Tenant), SQL database management, and programming for automation and task optimization.
• Strong understanding of data and cybersecurity practices, with hands-on experience in implementing security protocols and conducting security audits.
• Demonstrated experience with ISO 27001:2022 and/or NIST CSF 2.0 certification standards
• Competent in Meraki Firewall and VPN administration.
• Proficient experience with Active Directory management of users, computers and groups.
• Strong understanding of modern network administration concepts.