Job Title: Systems Analyst

Location: Halifax, NS (Remote)

Description:

• Client expects the resource to manage the systems as well as do minor enhancements. kind of mix of Admin and developer role:

• Create and maintain documentation on processes, policies, application configuration and help related materials for users as Salesforce and associated applications are developed.
• Lead Data Management and cleansing activities
• Develop reports, dashboards, and processes to continuously monitor data quality and integrity and assist users with report design and management.
• Log and track identified system problems through to resolution.
• Keep abreast of new Salesforce features and functionality and providing recommendations for process improvements
• Create user accounts, and training staff on the effective use of Salesforce products.
• Ensure the organization utilizes different tools and capabilities offered by Salesforce effectively and efficiently.
• Ability to work with business individuals and teams to gather business requirements.
• Translating business requirements into the creation of functional requirement documentation.
• Enhance the Salesforce platform through configuration. This would include but not be limited to flexy pages, flows, visualforce, and creation/modification of fields, page layouts, objects. Essentially, I expect an administrator to be able to perform all enhancements that a developer could perform with the exception of apex and triggers.