Encompass Support Services Society is an accredited, non-profit agency that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Diverse First Nations, Inuit, and Métis who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value Integrity, Inclusion, Collaboration, and Community.
Our programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.

The Opportunity
We are looking for a high energy and motivated Pregnant and Parent Youth Outreach Worker to join our team. This position will provide outreach, education and support to the young parent community in the Langley communities. Provides outreach with a supportive, non-judgmental, inclusive approach on a variety of topics that impact the health and security of the participant and their family.

The ideal candidate will have worked as Pregnant and Parent and Youth Support Worker, preferably in the not-for-profit sector, for a minimum of one year. We are looking for a high energy, can do person, who thrives in a fast-paced environment and can handle changing priorities with ease and work well independently.

JOB POSTING: 2024-0100 – PPY Outreach Worker
DATE: November 1, 2024
POSITION: Pregnant and Parent Youth Outreach Worker
HOURS OF WORK: 30 hrs weekly
SALARY RANGE: CSSEA Wage Grid 12: $30.18 - $33.49 hourly
BENEFITS: Extended health, dental, Group TFSA/RRSP
VACATION: As per ESS policies
START DATE: ASAP
CLOSING DATE: This posting will remain open until the position is filled

Key Duties and Responsibilities
• Engages in supportive conversations and provides emotional support to young parents on a one-one and/or group basis.
• Engages with participants in the development of their individualized service plan including intake, assessment, goal setting, progress and transition planning.
• Maintain regular contact with young parents providing support and resource information on pregnancy, parenting, relationships, life skills and housing.
• Assist participants to access community services including other ESSS programs
• Facilitates education groups and plans prevention based workshops.
• Supports with transportation to and from program activities.
• Collaborates with other agency staff and community partners in program delivery.
• Promotes engagement and liaises with participant's support system such as family, school, professionals and the community.
• Develops monthly calendars and plans topics related to participants needs. Books relevant guest speakers.
• Maintains waitlists, referrals, related records, statistics and provides program reports to supervisor.
• Responsible to the confidentiality of all information related to children, parents and staff.
• Plans, promotes and facilitates programming in accordance with established policies and procedures.
• Adapts communication and non-verbal approaches to meet the needs of program participants and team members.
• Maintains healthy professional boundaries with program participants.
• Participates in program specific training and professional development as directed by the agency.
• Punctual and Accountable to self and members of the team.

B. Qualifications:
1. Education and Knowledge
• Completion of Social Services Diploma
• Completion of an Undergraduate Degree in a Social Science is an asset

2. Training and Experience
• One (1) year recent related experience or an equivalent combination of education, training and experience.
• Experience facilitating support groups.
• First Aid / CPR
• Class 4 Drivers license.

3. Skills and Abilities
• Strong verbal and written communication skills.
• Effective problem-solving, conflict resolution and crisis intervention skills.
• Working knowledge of family dynamics, child development and parenting topics.
• Ability to be flexible, resourceful and possess good time management skills.
• Strong assessment and treatment planning skills to assist clients with life skills training.
• Maintains healthy professional boundaries with program participants and staff.
• Demonstrated knowledge and application of trauma-informed and culturally safe principles of care.
• Demonstrated knowledge of relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements (such as the Mental Health Act; Adult Guardianship Act; Child, Family and Community Service Act; and Freedom of Information and Protection of Privacy Act).
• Effective listening skills that promote communication and a cooperative approach to problem solving and decision making.
• Ability to work effectively with others in a multicultural environment, independently and as part of a team, including understanding the frameworks of other disciplines.
• Ability to maintain professional integrity, boundaries, and confidentiality.
• Ability to make effective referrals in a collaborative manner, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners.
• Knowledge of systemic issues and risk factors facing underrepresented, racialized, neurodiverse, 2SLGBTQIA+ individuals and communities.
• Knowledge and respect of the diversity of the BC population.
• Demonstrates a working knowledge of computers (Microsoft Word/Excel/Teams)

4. Other Information
• Police Information Check
• Must possess a valid BC Class 5 Drivers' license, have a reliable vehicle, Business Insurance and acceptable drivers abstract. (mileage paid for work use)
• Must possess or shows an ability to obtain a BC Class 4 Drivers' license.

At Encompass Support Services Society, we have prioritized equity, diversity, and inclusion. We strive to embed these principles in our programs and services and in fostering an environment of dignity, respect, and belonging. We encourage applications from persons with historical and/or current barriers to equity, who will work respectfully within our inclusive organization and diverse community.

In lieu of a resume and cover letter, applicants are welcomed to submit a video application. Please email your video at [email protected] and include the following information:

• Introduction and educational background: Introduce yourself and provide a brief overview of your educational background and why you're applying for the role.
• Work experience: Please describe your previous/current role and responsibilities and how it is relevant to this position
• Skills and Abilities: What specific skills or strengths do you bring to this role?
• Do you a valid class 5 driver's license and use of a reliable vehicle