ABOUT US

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard's program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

WHO WE ARE

People are at the center of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.

THE OPPORTUNITY

Job Class

Non-Union

Department

Community Justice Programs and Youth Homes - YCAPP

Location

10 Armoury Street, Toronto, ON (coverage at other sites required)

Status

Full-time, Permanent

Pay Rate

$48,000.00 - 50,000.00 per annum

Vacancy Number

CJPYH-NU24-36

Number of vacancies

1

Available

Immediately

Hours/Shifts

Monday - Friday 8:30AM - 4:30PM

Flexibility to work beyond regular shift due to programming needs is required.

Coverage at other sites and travel may be required.

Schedules may change depending on operational requirements.

Based within the courthouses we serve, our YCAPP team are there to help young people and their families as they navigate the youth justice system. We understand that the process is overwhelming and are there as a support in navigation. We work with the young person to create an action plan, which is designed to support them to achieve their immediate and medium-term goals. We also work together to identify and connect the youth/their families to needed community-based resources, based on the individual's needs.

Reporting to the Supervisor, the Youth Court Action Planning Program (YCAPP) Coordinator is responsible for supporting the YCAPP staff, placement students, and volunteers in working in collaboration with the young person to develop a plan for community-based interventions that respond to youth strengths and needs and seek to repair harm and reconnect the young person to their community. This role is also responsible for case coordination of referred youth, as well as providing coverage at the various sites as needed.

Requirements

WAYS YOU CAN CONTRIBUTE

Team Leadership

• Work closely with leadership within the youth community justice programs, to provide support and guidance in the delivery of the program to the Youth Court Action Planning Program team, including staff, placement students, and volunteers
• Support in the recruitment and oversight of placement students and volunteers
• Ensure that programming and operations are in accordance with the program model, the program vision and mission, and requirements of service agreement/funder

Program Delivery

• Establish relationships with youth and their families and/or supports to support their ongoing engagement and involvement in their action plan
• Support the staff team in implementing the program model within the daily operations and programming and provide feedback and coaching as necessary
• Modeling and supporting the staff team in the use of crisis prevention, intervention, and other de-escalation strategies for clients who have experienced trauma
• Oversee the daily activities of the program, including ensuring that regular programming and supports are in place for the youth
• With leadership, support in ongoing evaluation and feedback meetings with youth and staff to ensure youth and staff voice is represented in all facets of the program
• Support in the development, collection, and review of evaluation data to support in ongoing program fidelity and growth

Partnerships

• Develop and strengthen community partnerships and referral sources for clients, community organizations, mental health supports, youth shelters, etc.
• Work closely with referral sources and partners including court personnel (such as Crown Attorneys, defense counsel, Probation, etc.), Toronto District School Board (TDSB), Toronto Police Service (TPS), community organizations, etc.
• Foster relationships and represent the YCAP program and organization at network tables, community groups, conferences, etc. as assigned

Administration & Professional Development

• Maintain timely and accurate notes and logs using case management and other software, as well as other administrative tasks, as per our program model and policies
• Regular check-ins with YCAPP team to ensure that program files are up to date and to ensure timely and accurate reporting of referrals, case notes, meeting minutes, and other administrative duties
• Support in the reporting of statistics and other notes as needed, to support in the program evaluation or other special projects, as assigned
• Actively participate in individual and team meetings, supervisory meetings, planning sessions, case management meetings, and designated trainings
• Work effectively with other members of the team
• Modeling the agency's philosophy and mission statement, as well as the program's Values and Beliefs at all times

• Other responsibilities as may be assigned
• Administrative Support - Gather, input, maintain and correlate statistical data. Prepare and submit all required program reports and documentation. Provide training and coaching to students or volunteers. Represent the agency in workshops, conferences and committee meetings. Deal with crisis situations that may involve volatile behavior.

WHO YOU ARE

• Minimum diploma in Social Work, Child & Youth Work, or relatedfield and a minimum 2 years related experience or equivalent.
• Knowledge and some experience working within the youth justice system
• Strong understanding of the many community organizations and supports available to young people
• Direct experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including with clients, staff, and partners
• Excellent interpersonal, written, and verbal communication skills and a demonstrated ability to collaborate with multiple stakeholders effectively, respectfully, and efficiently with minimal supervision
• Proven ability to prioritize shifting responsibilities, strong time management skills, and leadership abilities
• Proven ability to work collaboratively within and across teams
• Satisfactory Vulnerable Sector Screening

In addition, the following are considered assets:

• Understanding of relevant legislation and institutional policies (including the Youth Criminal Justice Act, Education Act, Safe Schools Act)
• Knowledge of the social service agencies operating in Toronto and a willingness to broaden knowledge with respect to clients coming from outside of our geographic location
• Current First Aid/CPR certification
• Non-Violent Crisis Intervention or Crisis Prevention and Intervention certification
• Applied Suicide Intervention Skills Training (ASIST)

APPLY

Thank you for your interest in working with Springboard.

Completion of satisfactory, professional references, background checks, and proof of education are requirements of employment.

The Deadline for Applications is Until filled. Please submit your cover letter and resume in a single document.

No phone calls please. Only those selected for an interview will be contacted.

We value the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone. Applications are encouraged from those who reflect the diversity of our community and we will work with you to provide a positive recruitment experience. Please let us know if you require accommodation during the recruitment and selection process.