Presto is a company that provides enterprise-grade AI and automation solutions to the restaurant industry. Presto was one of the relatively few technology companies able to successfully become public in 2022. Founded out of MIT in 2008, the company has grown to become the leader in drive-thru voice automation. Presto's solutions are designed to decrease labor costs, improve staff productivity, increase revenue, and enhance the guest experience. Presto offers its AI solution, Presto Voice™, to quick service restaurants (QSR) and has some of the most recognized restaurant names in the United States as its customers.

We are looking for a Principal or Staff Engineer to develop state-of-art speech recognition tech and integrate the latest results into existing and future voice products. In addition, the qualified candidate should also actively search for new ASR tech and support the definition of Presto's new voice features and voice product roadmap for our customers so as to continuously improve user satisfaction and workforce productivity.

Responsibilities

• Drive the development and customization of state-of-art high-performance ASR engines for Presto business customers
• Support the integration and optimization of ASR engines into voice products
• Together with other team members to define required speech data for new voice product features.
• Communicate with product and sales teams about tech performance and limitations and provide recommendations for use cases
• Mentor junior members in the speech team

Qualifications

• Master's degree in computer science or electrical engineering.
• At least 10 years of experience in the speech recognition field
• Deep understanding and hands-on development of state-of-art automatic speech recognition systems
• Hands-on development experience and knowledge in state-of-art traditional machine learning and deep learning algorithms
• Hands-on working experience with real-time speech systems and able to integrate the latest development quickly
• Strong programming skills in Python, C, or C++
• Good knowledge about embedded speech recognition systems

Nice to have

• Ph.D.in computer science or electrical engineering
• Hands-on experience in using and fine-tuning near and far-field speech signal processing algorithms
• Hands-on experience in using and fine-tuning text to speech algorithms

Presto has a compensation strategy that aims to reward high performers and retain them for the long term. Other benefits to U.S.-based employees include medical, dental, and vision insurance, 401(k) program, and paid-time-off (PTO). To learn more, please visit: www.presto.com.

We value people from all walks of life and are committed to creating an inclusive hiring process and work environment. We especially encourage historically underrepresented candidates to apply. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need an accommodation to access the job application or interview process, please contact [email protected].

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