Job Summary

The Supply Chain Investigations Manager will be critical to the success of the Asset Protection team at lululemon distribution centers. The Investigations Manager will develop and execute Security & Risk investigations initiatives that focus on protecting people and assets, maintaining a safe and secure environment for distribution centers, employees and guests, while educating distribution center teams on ways to minimize safety or security related investigation incidents and shrink.

Duties/Responsibilities

• Create and drive supply chain Investigation strategies to reduce unwanted criminal activity while identifying trends and patterns to cultivate investigation leads internally and externally.
• Conduct static and mobile surveillance to validate investigations involving individuals, groups and establishments of interest.
• Develop and build positive relationships with law enforcement agencies at local state and federal level as well as prosecuting offices, directing investigations and presenting cases for prosecution.
• Work complex field and fence investigations, case development and resolution.
• Identify new and emerging patterns of fraud and theft trends.
• Provide testimony in criminal proceedings on behalf of the company.
• Develop and elevate the skill sets of field-based specialists and investigators.
• Collaborate with industry peers on developing large scale investigations focused on prolific and violent offenders.
• Must ensure privacy/confidentiality in all communications to only those with a business need to know.

Required Skills/Abilities

• 3 years experience in fulfillment supply chain investigations and procedures
• Leadership and team building.
• In depth knowledge of the techniques of stationary, mobile and electronic surveillance.
• Excellent computer skills. Knowledge and experience in analytics, Microsoft Office and electronic supply chain software and reporting systems
• Knowledge of criminal justice systems in both Canada and United States and/or readiness to learn.
• Educate distribution center teams on ways to minimize safety and security related investigation incidents and shrink.
• Ability to travel independently. May require up to 30% travel within the territory.
• Create and drive supply chain investigation strategies to reduce unwanted criminal activity while identifying trends and patterns to cultivate investigation leads internally and externally to support the business.
• Utilize surveillance tactics to validate investigations involving individuals, groups and establishments of interest.
• Provide testimony in criminal proceedings on behalf of the company.
• Develop and elevate the skill sets of field-based specialists and investigators.
• Collaborate with industry peers on developing large scale investigations focused on prolific and violent offenders.

• Must be flexible and available on short notice.
• Follow all local, state/provincial, and federal laws in the USA and Canada while providing investigation services.

Education and Experience

• High school diploma or GED (or equivalent).
• College preferred but not required.
• Minimum of three or more years of experience in a field related to supply chain and/or business management, and responsible experience in the security industry.
• Experience as an upper-level manager or Operations Manager in the field of security.
• Military or law enforcement experience is preferred.

Physical Requirements

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Frequent lifting and/or moving up to 15 pounds and occasional lifting and/or moving up to 30 pounds.
• Occasional walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling.

Triumph Protection Group Key Attributes:

• Communicates respectfully to all team members, vendors, and clients.
• Models a positive attitude.
• Actively listens to others and supports the team environment.
• Asks questions and learns from mistakes.
• Executes tasks with minimal errors in a timely and efficient manner.
• Attendance is consistent and meets or exceeds company standards.

EEO Statement

Triumph Protection Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Triumph believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.