Company Overview

IMS is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed; cloud-based “Drive-Sync” connected car platform. From insurers and governments to dealerships and everyday drivers, we're proud to produce technology that makes driving – Safer. Smarter. Greener.

Description

Reporting to the Supply Chain Team Lead, the Supply Chain Administrator is responsible for processing supply-chain tasks in support of business continuity; analytics & metrics that support service level achievement, productivity, and process definition & adherence. The role will support and drive research-to-resolution on issues or opportunities relating to SCM (supply chain management) and have close contact with the Operations Director.

This position is a vital component of the business, and is responsible for:

• Support the Operations team with all back office and administrative tasks, communicating effectively with colleagues to ensure a smooth operational process for our suppliers and clients.
• Processing order confirmations from suppliers quickly and efficiently liaising with other departments when necessary.
• Follow up with suppliers when orders are overdue and resolve issues when there are discrepancies with Goods In.
• Maintain all Supply Chain relevant documentation in accordance with the company's quality requirements.
• Process daily transaction files to confirm shipping and device associations.
• Provide general support to the supply chain department to achieve KPIs.
  

Requirements

We know you will have a wide skill set, but to thrive in this role we think you will need:

Essential:

• • A team player with the ability to work in a cross-functional environment.
  • Strong office admin skills, with competency using MS Office (particularly Excel and Outlook)
  • Good interpersonal skills with the ability to communicate effectively with both internal and external stakeholders/suppliers.
  • High attention to detail and accuracy, with a customer-focused and self-motivated attitude.
  • Be flexible and adaptable to changing priorities.
  • Ability to work in a fast paced, dynamic environment.

Why should you join us?

• Brand new collaborative, open-concept office for those days when you want to work collaboratively in person! We're located in the Waterloo tech hub: the David Johnson Research + Technology Park
• Flexible remote working options
• Opportunity to work within a global team
• We're an innovative technology leader with plans for growth in the global telematics industry. These are some exciting times!
• We want to see you grow and do great things! We're committed to your personal and professional development
  
• Company-paid group health (and dental) benefits program, with no waiting period - they start from day one!
• RRSP matching program

• Flexible holiday policy to really make the most of your time and wellbeing
  
• 'Work From Anywhere' Policy - work almost anywhere in the world for 30 days per year!
• Paid volunteering days
• Employee Assistance Program and an enhanced maternity/paternity package
• Kudos Hub - a peer-to-peer recognition system, where you can recognize others using points. These points can be collected and redeemed against a huge catalog of rewards!
  

Even if you do not meet all of the above criteria, please consider applying! If you have any questions, do not hesitate to get in touch with our HR team, at [email protected]
IMS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.