Note: Hybrid - 3 days onsite / 2 days remote

Must haves:

• Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
• Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
• Working knowledge of both low code development and custom development on Dynamics 365

Description

Responsibilities:

• Responsible for managing the interchange of data between the server and the users.
• Required to translate technical systems specifications into working, tested applications. This includes:
  • Developing detailed programming specifications.
  • Writing and/or generating code.
  • Compiling data-driven programs.
  • Maintaining and conducting unit tests.
• Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation and conversion.

General Skills:

• Experience in programming and analysis; specialized software package support at the specified experience level.
• Ability to collaborate with IT Professionals throughout the Software Development Life Cycle.
• Experience in structured methodologies for the development, design, implementation, and maintenance of applications.
• Experience in design, code, test, debug, and document applications.
• Experience in the use of object and/or third-generation language development tools.
• Experience in one or more programming languages.
• Experience in application design, latest design patterns, deployment, and troubleshooting.
• Experience with relational and hierarchical database technologies.
• Experience in the use of information retrieval packages using query languages.
• Experience with one or more communications protocols.
• Experience in structured methodologies for the design, development, implementation, and maintenance of applications.
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts.
• Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines.

Back-End Skills:

• Knowledge and experience with developing all server-side logic, definition, and maintenance of the central database, ensuring high performance and responsiveness to requests from the front-end.
• Knowledge and experience with front-end technologies.
• Knowledge and experience to integrate the front-end elements into the application

Desirable Skills:

• Knowledge and experience with programming Internet-ready applications.
• Knowledge and experience in rapid application development (RAD) methodologies.
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
• Experience with middleware and gateways.
• Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, and debugging.
• Ability to provide post-implementation support and resolve any post-implementation technical issues.
• Experience conducting design walkthrough sessions with the project team.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
• Ability to provide user and system documentation as required.

Experience and Skill Set Requirements

Evaluation Criteria:

Technical Skills (30%)

• Experience with Agile methodologies
• Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
• Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
• Working knowledge of both low code development and custom development on Dynamics 365
• Working knowledge with Dataverse design and development
• Working knowledge of development in Azure technologies
• Working knowledge of .NET, C#, JavaScript
• Working knowledge of DevOps, task boards, pipelines, etc.

Experience (30%)

• Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
• Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
• Experience with custom .Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
• Proficiency in all cloud service models: SaaS, PaaS, and IaaS
• Certifications in Dynamics 365 and Azure are preferred
• Experience with Agile methodologies including using kanban/task boards
• Extensive experience developing in Dynamics 365 Customer Experience (case management, Knowledge Management, Customer Service Workspace configuration) and power platform
• Experience with both low code development and custom development on Dynamics 365

Communication Skills (10%)

• Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
• Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients
• Ability to communicate designs and development in clear and understandable manner