PFSL investments Canada -
20 Jobs
Toronto, ON
Join Our Team and Make a Difference!
Are you passionate about helping people and delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to be the friendly voice of our brand as a Customer Service Representative!
About Us:
At Primerica Financial Service Limited, we believe in putting our customers first. We pride ourselves on creating memorable experiences and building lasting relationships. Join a team where your contributions truly matter!
What You'll Do:
- Be the Hero: Respond to customer inquiries via phone, email, and chat, providing timely and accurate assistance.
- Solve Problems: Tackle customer complaints with a can-do attitude, turning challenges into positive experiences.
- Stay Informed: Keep up with the latest product knowledge and company policies to serve our customers better.
- Build Connections: Follow up with customers to ensure their needs are met and they're delighted with our service.
- Collaborate: Work alongside a dynamic team to enhance service quality and improve processes.
What We're Looking For:
- A passion for customer service and a knack for problem-solving.
- Excellent communication skills that resonate with our customers.
- Previous experience in a customer service role is a plus, but your enthusiasm is what matters most!
- Proficiency in customer service software and Microsoft Office Suite.
- A positive and appreciative attitude and a team player mindset.
Why You'll Love Working Here:
- Supportive Culture: Join a team that values your ideas and encourages growth.
- Flexible Schedule: We understand the importance of work-life balance.
- Career Growth: We offer opportunities for professional development and advancement.
- Fun Work Environment: Participate in team events, contests, and celebrations!
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