DescriptionLocation: Hamilton, Canada
Company: Unilux Brand
Job Description:
Unilux Brand is looking for a friendly and motivated Entry-Level Customer Service Assistant to join our Hamilton team. This role involves interacting with customers, addressing inquiries, and ensuring satisfaction through exceptional service. The ideal candidate is eager to learn, detail-oriented, and passionate about delivering great customer experiences.
Key Responsibilities

• Respond to customer inquiries via phone, email, and in-person interactions
• Provide accurate product and service information
• Resolve customer issues and escalate when needed
• Maintain and update customer records

Skills, Knowledge and Expertise

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Basic computer skills and willingness to learn new systems

Benefits

• Comprehensive health, dental, and vision coverage
• Paid time off, including vacation and sick leave
• Retirement savings plan with employer contributions
• Employee wellness programs and mental health support
• Professional training and development opportunities