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Central Dispatcher/Customer Service Kelowna

Mario's Towing Ltd - 4 Jobs
Kelowna, BC
Full-time
Experienced
Company Benefits
Health Insurance
Paid Time Off
Posted 2 days ago
Salary: 40,000 - 48,000 per year

Mario's Towing is growing and we are looking to add to our towing family in Kelowna!

We're currently looking for a Fulltime Central Dispatcher to join our team.

Responsibilities:

  • Answering phones, emails
  • Working directly with customers to book tows
  • Working directly with drivers in all locations, giving call information and clearing
  • Maintaining Customer Service with Team Members and Customer's

Requirements:

  • Vehicle knowledge an asset.
  • Must have computer skills
  • Able to work under busy conditions
  • Have excellent communication skills dealing with customers, drivers, co-workers, team members and management.
  • Able to work without supervision.
  • Able to work within a team environment
  • Strong Multitasker and Positive Attitude
  • Strong Organizing Skill

Job Duties:

  • Answer incoming customer inquiries
  • Offer support and solutions to customers in accordance with the company's customer service policies

Wage: $20-$25.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care
  • Extended Health Benefits after 3 months.

Schedule:

  • 8 hour shift
  • Day shift
  • Afternoon shift
  • Holidays
  • Weekend availability

Language:

  • English

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