About New Age Group:

At the New Age Group, we have been an industry leader in managed security solutions for clients across Canada and the United States for over 20 years. We are currently expanding our team and have an opening for a highly motivated professional with excellent organizational and communication skills combined with the ability to lead projects installation. Must have in-depth knowledge of electronics pertaining to intrusion alarm, access control, IP surveillance and other IOT systems. We offer a fast-paced and challenging work environment with the opportunity to gain experience and grow your career.

General Role Description:

As a Senior Security System Installer with New Age Group, you will collaboratively review, understand, analyze the project sites, and provide recommendations in line with the project guidelines, and implement installation blueprints and plans from the Installation and Service Manager and the Project Managers (as required) to complete the project installations/service calls.

This role requires the ability and the know-how to properly complete the installations/service calls, understand and follow the Bill of Materials (BOM), and be capable of making adjustments or finding alternative solutions as needed to complete installations/service calls to meet the client's satisfaction.

We expect all employees to represent New Age Group in a professional manner in line with our values of a leadership mindset, people development, team, and client focused. Though based in Concord, Ontario you may be required to travel to job sites throughout and out of the region. The Senior Installer may be required to stand for prolonged periods of time and capable of lifting equipment and materials up to 50 pounds.

General Duties/Key Responsibilities (including but not limited to):

Installation & Integration
* Lead the installation of security systems, including video surveillance, access control, intercom, and other related technologies.
* Ensure proper functioning and connectivity of all security components.
* Program equipment onsite as required and instructed by ISM or Senior Project Manager.
* Conduct ULC Burglar and Protective Signaling system maintenance and complete/submit report.
* Perform annual preventative maintenance for various security systems.
* Complete the programming and carry out the installation of all ELV (Extra Low Voltage) components.
* Collaborate with the remote support team when troubleshooting and resolving the complex technical issues related to security systems while on job site.
* Update project/service calls drawings with all necessary updates (i.e. model #, height information of the installation, cable routes, etc.)
* Complete all structured cabling type of work.
* Follow company standards and procedures related to installation and programming.
* Follow Health and Safety standards.
Project Management
* Work closely with Senior Project Manager and ISM to complete all assigned projects and service calls.
* Submit report and make recommendations to the Senior Project Manager and ISM regarding any issues or challenges with the products, installation process or other issues that may have an effect with the installation of the project.
* Conduct site surveys for future projects as required.
Team Leadership
* Provide guidance and leadership to junior installers.
* Ensure all installers will be onsite with all equipment, materials and other pertinent tools required to complete the job.
* Lead and supervise installation team onsite.
* Mentor and conduct training sessions for junior installers on new technologies and best practices.
* Train existing and new installers on how to conduct themselves professionally, running wires, and mounting devices on walls and ceilings.
* Provide feedback regarding other installer's performance on site to ISM for improvements.
* Daily vehicle inspections must be completed and submitted as one of Installer's KPI's.
Warehouse Logistics and Management
* Provide warehouse assistance to the Operations Analyst as needed.
* Pick/prep job equipment for daily and future service calls.
* Complete equipment paperwork accurately and in a timely manner.
* Organize returned equipment/supplies back in stock for inventory purposes.
* Perform and assist in managing inventory count of equipment/supplies as required and as instructed by the Operations Analyst.
* Assist in keeping the warehouse area tidy and organized.
** This role is not limited to the above-listed responsibilities, other tasks may be assigned as required. **

Skills. Education and Experience:
* High school diploma; post-secondary education in electronics (technician) or technologist
* Minimum 3 years of experience in the installation of similar electrical equipment and wire/cable in similar environments.
* Proficiency in installing and configuring video surveillance, access control, intercom, and intrusion systems.
* Strong understanding of networking principles and protocols.
* Experience in designing and implementing structured cabling solutions.
* Excellent troubleshooting and problem-solving skills.
* Leadership experience with the ability to manage and mentor a team.
* Effective communication skills (verbal/listening/writing) with clients and team members.
* Knowledge of industry standards and able to follow manufacturer's standards.
* Has the ability to use power tools with appropriate training for powered equipment (lifts).
* Able to lift cameras, wall boxes, and typical equipment associated with the security industry.
* Able to work at heights on a lift or scaffold etc. (with proper lift training and training in fall prevention, etc.)
* Specific knowledge of the following types of systems would be beneficial: DSC, Protégé, Axis, HIK, and entry systems, and Network components - jacks, patch panels, switches, routers, hubs, etc.
* Possess a valid Ontario Driver's License (G Level) with a clean driving history.
* Speak, read and write fluent English.
* Attention to Detail
* Punctual

New Age Group offers a competitive salary and employee benefits, as well as annual performance bonus.

Mandatory Requirements:

New Age Group is a well-recognized company in the security industry and to protect the safety of our customers, the successful candidate will be required to provide a clean Criminal Background Check for the past 5 years from Canada upon hiring. At this time, New Age Group will not be accepting applications outside of the Province of Ontario.

Job Types: Full-time, Permanent and 100% onsite

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8-hour shift
• Monday to Friday

Salary: $70,000.00-$90,000.00 per year

As part of the hiring process, New Age will be conducting a very thorough work reference check. Please have references available upon request.

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