Warehouse Supervisor

Job Synopsis

The Warehouse Supervisor is responsible for overseeing and coordinating the daily activities of the GIT warehouse, including receiving, storage, inventory management, and distribution of products. They ensure that warehouse operations run smoothly, efficiently, and safely, meeting company standards and customer expectations. They manage the warehouse team, optimize workflow, and ensure workplace safety and regulatory compliance.

Key Areas of Focus

• Oversee the receiving, warehousing, and distribution processes, ensuring raw materials and dangerous goods are managed accurately and efficiently.
• Develop and implement standard operating procedures (SOPs) to optimize workflow, storage, and inventory control.
• Monitor and conduct regular inventory levels and coordinate stock replenishment to avoid shortages or overstock.
• Inspect and verify the accuracy and quality of incoming shipments according to QA/QC protocols.
• Participate as a member of the Safety Committee.
• Attends daily Production Meetings.
• Manage, train, and mentor a team of warehouse employees.
• Plan and assign tasks, monitor performance to ensure productivity and accuracy.
• Enforce health and safety guidelines, providing training on safe practices and equipment handling. Ensure the warehouse complies with all safety, health, and environmental regulations.
• Conduct regular safety audits, identify potential hazards, and take corrective actions.
• Implement and maintain accurate inventory control practices, including regular cycle counts and audits.
• Track stock movements, identify discrepancies, and resolve inventory issues to maintain data integrity.
• Work closely with the supply chain and logistics teams to coordinate inbound and outbound shipments.
• Maintain a clean and organized warehouse in accordance with 5S or similar standards.
• Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory accuracy.
• Generate reports on warehouse performance and productivity to inform management of progress and challenges.
• Implement process improvements to enhance efficiency, reduce costs, and improve service levels.
• Oversee the maintenance of warehouse equipment, including forklifts, pallet jacks, and conveyor systems.
• Coordinate repairs or replacements to minimize downtime and ensure equipment is safe and functional.
• Facilitate and participate in the Air Cargo Security (ACS) program.

Talents & Competencies

The Warehouse Supervisor plays a vital role in ensuring efficient operations, meeting customer expectations, and supporting overall supply chain objectives. Additionally, the ideal candidate should possess the following skills and competencies:

• Adaptable and Culturally Aware: A flexible and adaptable individual who thrives in a multicultural environment within a global organization, fostering collaboration across diverse teams.
• Time Management: Demonstrates exceptional time management skills, expertly balancing multiple competing priorities while maintaining efficient work habits to achieve meaningful results in a short timeframe.
• Highly diligent and organized, consistently committed to maintaining top-tier standards in shipment and delivery processes.
• Thrives in an independent work environment with minimal supervision while remaining flexible and capable of collaborating effectively within a team.
• Proactive Problem Solver: A resourceful and driven individual with strong critical thinking skills, naturally proactive, and skilled at addressing unexpected challenges while implementing creative solutions to achieve successful outcomes.
• Strong Communication Skills: A confident communicator with excellent verbal and written abilities, essential for fostering collaboration and ensuring success when overseeing complex tasks.
• Safety-Minded and Risk-Aware: Prioritizes safety through strong risk assessment capabilities, ensuring thorough evaluation of potential risks before taking action. Full knowledge of OHS regulations within a warehouse setting.
• Fluency in English: Proficient in English, with the ability to operate comfortably in an English-speaking environment.

Academic Qualifications & Professional Experience

• Educational Qualifications: While a bachelor's degree in supply chain management, logistics, or business administration is desirable, a diploma from the "School of Hard Knocks" is equally valuable for achieving success in this role.
• Relevant Experience: Ideally a minimum of 2-4 years of experience in a warehouse management position plus 1-2 years experience in a warehouse environment required.
• Experience with lean manufacturing, 5S, or continuous improvement practices would be ideal.
• Previous experience with customs regulations for handling international shipments of dangerous goods.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required.
• Proficiency in warehouse management software (WMS) and or ERP systems.

Don't meet every requirement? At GIT, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this role but your background doesn't match every qualification listed, we still encourage you to apply. You may be the perfect fit for this role—or another role at GIT!

Physical Expectations & Environmental Factors

• Ergonomic Awareness: Awareness of repetitive motions and ergonomic risk factors is essential, requiring the implementation of mitigation strategies to maintain safety and efficiency.
• Physical Demands: Ability to stand, walk, and move around the warehouse for extended periods. Frequent bending, stooping, kneeling, and lifting, often with weights up to 50 lbs. Capacity to climb stairs or ladders to reach high shelves or storage areas as needed.
• Mobility Requirements: A full range of motion and barrier-free mobility are necessary for effectively performing the responsibilities of this role.
• Visual and Auditory Requirements: Ability to read inventory labels, and documents, and use computer screens for data entry and reporting. Strong auditory skills for effective communication in a noisy environment and responding to alarms or equipment sounds.
• Manual Dexterity: Regular handling of tools, scanners, and inventory management devices. Precision in using hand tools and operating warehouse equipment (e.g., forklifts, pallet jacks) when necessary.
• Onsite Work Environment: The position is based in a warehouse environment characterized by loud noise levels and exposure to temperature variations.
• Safety Protocols: All GIT employees entering the lab, production or warehouse environments are required to wear personal protective equipment (PPE).