Westerra Equipment has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry, recycling and more with their equipment needs. Join our award-winning company and experience working at a Platinum Certified Canada's Best Managed Company, and one of BC's Top Employers.
This role will grow rental and material handling revenues by offering rental equipment, material handling equipment and attachment solutions that support our customers' business needs. This role is highly customer focused and will Build Trust with customers by meeting or exceeding their expectations, so they become raving fans, and our company is their first call for all their rental needs. The incumbent is a Team Player who is committed to working together with sales and operations teams to identify and develop accounts. The representative offers the Company's full range of equipment as a rental solution: Compact Construction and Material Handling, and sublets equipment when it is not available through our dealership.
Key Responsibilities:
Account Management

• Builds relationships and drives revenue with prospected and assigned accounts.
• Manages rental sales leads, contacts prospect, opens new accounts and generates profitable revenue by providing full-service account management.
• Successfully negotiate and close deals.
• Develop and/or maintain strong business relationships with clients and others in the industry.
• Travel in the assigned territory for in-person meetings with customers.

Knowledge of our Products

• Articulate features, services and benefits that are in line with customer needs.
• Be knowledgeable and present customers with the dealerships full-service rental offerings, including short- & long-term and rent to purchase options.
• Conduct product demonstrations and sales presentations in a professional manner.

Proposals creation and CRM documentation

• Create proposals and quotations in a professional manner that is consistent with the company brand.
• Identify creative solutions to exceed client expectations.
• Utilize Salesforce to its full potential to log, track and manage customer calls, prospecting, leads, etc.
• Analyze market conditions, competitive position, potential and current customer needs.
• Utilize online resources to maintain accurate records of sales calls, prospect interactions, client files and sales activity information.
• Responsible for personal productivity, using all company tools and systems to maximize revenue and continually accelerate growth.
• Regularly provide detailed and accurate sales activity information to the Sales Manager.

Conflict resolution and team player

• Successfully negotiate and close deals.
• Follow up with customers during & after the rental of equipment and attachments.
• Supports and participates in team sales initiatives by sharing information and providing support in account sales and service activities.
• Be a single point of contact for our rental customer and work closely with others in the business to ensure a team approach to achieve and maintain high client service levels.
• Other duties, as assigned.

Knowledge, Skills and Abilities:

• Knowledge of the sales process and proven decision-making abilities.
• Strong negotiation skills and high level of customer focus.
• Results driven.
• Excellent presentation and communications skills.

Training, Education and Experience:

• 2-5 years of successful sales or rental experience in construction, equipment, or similar.
• Post-secondary education in a related discipline will be an asset.
• High school diploma.
• Valid driver's license and clean driver's abstract.

Values:

• Build trust - with customers and each other.
• Be a team player - commit to working together to win.
• Be customer-focused - “wow” customers, so they become raving fans.
• Support community - care for our people, our community and our planet.
• Deliver results - know what you need to do and get it done.

Working Conditions: The Rental Sales Representative is based out of the Kamloops office and works 40 hours on average per week Monday to Friday. Regular local travel and some travel to the US will be expected.

Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at [email protected].

Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Westerra Equipment.

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