Recreation Facilitator

(Posting #2024.31SS)

Department: Community Services

Division: Recreation Services

Location: MURC and Georgina Gym

Status: Sessional

Hours of Work: Varies

Number of Positions: 4 – 10

Hourly Wage: $16.55 per hour

Training Wage: $16.55 per hour

Date Posted: January 26, 2024

Date Closing: Ongoing

Come work with us!

Employment with the Town of Georgina offers an opportunity to make a positive difference in our community. We are a progressive, forward-thinking organization focused on continuous improvement, innovation and providing exceptional customer service. We offer a collaborative team environment and an excellent place to take charge of your career.

Position Purpose

Responsible for facilitating programs and/or gymnasium operation which includes but not limited to program/equipment set up and takedown, program instruction, participant supervision, cash handling, registrations and administering sign in and out procedures. For full details, please see attached job description.

Minimum Qualifications

• Excellent customer service skills to deal effectively with the general public, participants, parents or guardians.
• Must be available to work flexible hours including daytime, evenings, weekends and holidays;

• Confident in teaching large groups in a classroom setting;

• Must be available to work flexible hours including daytime, evenings, weekends and holidays;
• Current Certification in Basic First Aid and CPR;
• Police Vulnerable Sector Check (PVSC), deemed as satisfactory by the Town;

How to apply

Qualified applicants are invited to submit a resume and cover letter, identifying the Job Title and Job ID#. Please apply by visiting the www.georgina.ca/careers no later than 11:59 pm on the closing date. The assessment process may include a practical test and/or interview.

Committed to diversity and a barrier-free environment

The Town of Georgina is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We encourage applications from people with disabilities and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Team if you require an accommodation(s) and we will work with you to meet your needs throughout any stage of the process. Please be advised that this information will be treated in a confidential manner.

We thank all candidates for their interest, however only those being considered will be contacted.

Personal information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of candidate selection. Further information concerning the collection of personal information should be directed to the Human Resources Manager, Town of Georgina, 26557 Civic Centre Road, Keswick, ON L4P 3G1 (905) 476-4301

JOB DESCRIPTION

Title: Recreation Facilitator Position #: SS11

Department: Community Services Division: Recreation Services

Reports To: Recreation Services Employee Group: Sessional

Direct Reports: None Indirect Reports: None

Position Summary

Responsible for facilitating programs and/or gymnasium operation which includes but not limited to program/equipment set up and takedown, program instruction, participant supervision, cash handling, registrations and administering sign in and out procedures.

Responsibilities

• Plan and deliver programs and lessons for all ages and abilities.
• Deliver enjoyable, structured and well-planned program lessons;
• Ability to plan the course content and arrangement of instruction for various levels of skill;
• Ability to teach in a class/group setting;
• Perform pre-use inspections and sanitize all gym and fitness equipment after use;
• Facilitate drop-in programs and birthday parties includes but not limited to program/equipment setup and take down.
• Meet the needs of each participant and ensure adequate safety while facilitating the program.
• Take attendance, handle inquiries, manage participants, and ensure policies and procedures are enforced when/where necessary.
• Follows all specified cash handling procedures including; float reporting, cash reconciliation, and cash depositing when necessary.
• Answers all in person and telephone inquiries and responds to voicemails in a timely manner;
• Demonstrates a high level of customer service and provides this service on the front-line of operation and does so in an efficient, courteous and respectful manner;
• Participate in the Town's Health and Safety Program and follow safety practices in work methods and procedures; observes and complies with all relevant Health & Safety regulations.
• Immediately report all concerns (including product), suspicious occurrences and hazardous conditions to the Recreation Services Supervisor or designate.
• The above statements reflect the general details considered necessary to describe the principal functions and duties of the position and will not be construed as a detailed job description of the work requirements that may be inherent in the job.

The foregoing is intended to outline the general description of the duties and responsibilities for this position. It is not intended nor should it be interpreted as a complete description. The Town of Georgina reserves the right to amend this position description at any time provided that such change does not represent a substantive change in the purpose or essential nature of the position.

Minimum Qualifications

• Previous experience and knowledge working in a recreation/customer service related setting is considered and asset;
• Previous experience instructing programs or coaching is considered an asset;
• Confident in teaching large groups in a classroom setting;
• Excellent communication skills, both oral and written.
• Willingness to work with others and responding constructively to feedback;
• Previous administrative and customer service experience is considered and asset;
• Responsible, courteous, good communication skills;
• Strong organizational skills;
• Ability to work independently without close supervision;
• Effective conflict resolution, problem solving and critical thinking skills;
• Excellent customer service skills to deal effectively with the general public, participants, parents or guardians.
• Must be available to work flexible hours including daytime, evenings, weekends and holidays;
• Current Certification in Basic First Aid and CPR;
• Police Vulnerable Sector Check (PVSC), deemed as satisfactory by the Town;
• High Five PHCD, training or equivalent is considered an asset;