Join our pioneering team at the forefront of technological innovation, where you'll craft, deploy, and optimize cutting-edge solutions that redefine industry standards. Dive into the heart of digital transformation, collaborate with top-tier professionals, and shape the future of business with our suite of groundbreaking services. If you're passionate about driving impactful change, thrive on pushing the boundaries of what's possible, and want to be part of a dynamic team that's shaping tomorrow's world, apply now and become a part of our mission to lead the way in innovation and excellence!

Job Responsibilities

• Support and deliver network infrastructure services such that Decisive Group can provide high quality, reliable offerings to employees, clients and partners.
• Develop gap analysis assessments, supporting technical documentation, and solutions for networking infrastructure environments. Then present them to key stakeholders and lead their execution.
• Plan, present and execute on technical changes using a change management process.
• Execute network changes with a comprehensive mindset, with high attention to detail and consideration of both technical dependencies and customer impact.

• Network monitoring and capacity planning.

• Contribute to and/or lead large scale projects as well as divisional expansion projects.
• Produce and maintain timely, accurate engineering documentation.
• Document and communicate all technical work via a ticketing system.
• Evaluate and identify opportunities for IT Infrastructure performance and functionality improvement within the enterprise estate.
• Participate in a on call rotation.
• Cross train with other team members and company departments to develop skills in 3rd party software used in the Decisive group environments.
• Upskill on 3rd party software necessary for the operations of Decisive Group.
• Complete operational break fix/care and feeding tasks for both network and application platforms essential to the operations of Decisive Group.
• Participate in the development efforts to further bring automation into the Decisive group technical environments.
• Be responsible for compliance with all applicable policies, procedures, and industry best practices.
• Integrate technical expertise with communication, leadership, and business skills in a team environment.
• Regularly liaise with client service teams, service desks and 3rd line engineers.

Essential Technical Skills

• Strong networking knowledge and skills (VXLAN, FabricPath, TCP/IP, OSPF, EIGRP, BGP, MPLS, NSX)
• Demonstrate a mastery of the concepts and theory within a of the following areas: IT Infrastructure, Cloud computing, Networking, Unified Communications, Hosting and Project Management.
• Strong Troubleshooting skills.
• Strong skill set in Cisco Networking technologies.
• Ability to maintain and administer WAN and internal networking topologies.
• Contribute to the programmability of the infrastructure, primarily based on the following toolset:
  • Python
  • Ansible
  • Web Technologies (Javascript, HTML/CSS, Django,AJAX)
  • Other Scripting skills will be an advantage

Essential Non Technical Skills

• Ability to prioritize and manage multiple projects simultaneously, while adhering to deadlines
• Ability to demonstrate a strong customer centric approach and excellent communications skills.
• Keep abreast of industry trends and makes architecture roadmaps and or recommendation based on these trends.
• Team player, openness to share information, curious, a desire to learn and grow both within the domain of networking skills and other technologies.
• Secret Security Clearance or the ability to obtain from Decisive Group

Experience Requirements

A minimum of 5 years of work experience in this field or a related industry.

A demonstrated ability to organize and prioritize multiple tasks on a daily basis.

About Decisive Group

Since its launch in 2001, Decisive Group Inc., a Calian Company has grown to become one of Canada's market leaders in Enterprise IT Infrastructure, Cloud and Cyber Security. Its team of specialists has extensive experience solving real-world problems, and in designing, building and implementing solutions that help its clients grow and protect their business today and in the future. Decisive's Enterprise IT Infrastructure services are far beyond those of traditional vendors, delivering positive ROI while ensuring that clients' projects remain on budget and on scope. Our Cloud and Cyber Security offerings optimize and protect the most complex information and data networks.

We hire the best of the best, creating an environment that engages and encourages growth and development. It isn't just us that think so, we have the awards to back it up; bringing home an Ottawa Business Journal's Employee Choice award five times, including in 2023!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Decisive is an equal opportunity employer, with policies and practices intended to build an inclusive and accessible work environment.

If you require accommodation during the recruitment process, please include in your cover letter when applying for the position and all efforts to provide the appropriate accommodation will be put into place.