Department: Employment Services

Mode of Service Delivery: In-person

Reports to: Team Lead - Employer Relations and Work Placements

Terms of Employment: Full-time Term Position (December 9, 2024 - August 31, 2025)

Closing Date: November 22, 2024 - 4:00 pm

Mission Statement

The Regina Open Door Society (RODS) is a non-profit organization that provides settlement and integration services to refugees and immigrants in Regina. RODS is committed to meeting the needs of newcomers by offering programs and services to enable them to achieve their goals and participate fully in the larger community.

The Regina Open Door Society is committed to fostering a work environment that values diversity, equity, and inclusion. We actively seek candidates who share these values and contribute to our diverse community. Our aim is to eliminate barriers to employment, ensuring that all qualified individuals have the opportunity to join our team. Our facilities are fully accessible, accommodating the needs of all individuals.

We are located in the City of Regina on Treaty 4 land, which is recognized as the traditional territory of the nêhiyawak/Cree, Nahkawē/Saulteaux, Anihšināpēk, Dakota, Lakota, Nakoda, and the homeland of the Métis Nation.

Position Summary

The Job Developer/ Employment Liaison is responsible for developing, building, and maintaining a wide network of employers to secure job shadowing and experiential learning opportunities (ELOs) for program participants. This role involves advocati for participants by showcasing their skills, prior professional experience, and educational background to employers, ultimately creating opportunities for participants to gain hands-on experience within their field in the Canadian labor market.

During the job shadowing and ELOs phase, the Job Developer/Employer Liaison supports employers by facilitating communication with participants and addressing any issues that may arise to ensure the sustainability of these opportunities.

They actively work on building strong relationships with Regina employers to promote newcomer immigrant hiring, assess employers' needs, and offer tailored solutions through effective job matching.

This position collaborates with other Job Developers and the Employment Services team to help immigrant clients achieve their employment goals. This includes connecting clients to job opportunities that align with their skills and experience, organizing and participating in various networking events, and participating in business community events to enhance the visibility of RODS Employment Services and its newcomer clients' pool.

Requirements

• Bachelor's Degree in a Human Services discipline, Social Services, Communications, Public Relations, Human Resources, or other related field
• Experience in recruitment, job coaching employment counseling
• Excellent negotiation, interpersonal, and relationship-building skills; ability to establish rapport and excellent communication with staff, clients, employers, and various stakeholders
• Solid working knowledge of labor market trends, available training, educational and employment opportunities, job competencies, employer requirements, and community resources
• Experience and sensitivity in working with newcomers to Canada, including those with limited English language skills
• Strong technological skills (Microsoft Suite, Google Workspace, Google Classroom, SMART Boards, Databases)
• Strong marketing, communication, interpersonal and organizational skills
• Proven accountability, resourcefulness, initiative, and professionalism
• Must be result-oriented, with the ability to multi-task in a fast-paced environment
• Must have a valid Saskatchewan driver's license

Competencies

Quality/Compliance: achieving a standard of excellence with work processes and outcomes while honoring RODS policies and funder/regulatory requirements

Client Focus: striving for high client satisfaction, going out of your way to be helpful and pleasant, making it as easy as possible for the client

Communication: balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed

Collegiality: being helpful, respectful, approachable, and team-oriented, building strong working relationships and a positive work environment

Initiative: taking ownership of your work, doing what is needed without being asked, following through

Efficiency: planning ahead, managing time well, being on time, being cost-conscious, thinking of better ways to do things

Coach ability: being receptive to feedback, willing to learn, embracing continuous improvement

Respect for Diversity: ability to work within a cross-cultural environment and display acceptance and respect for different cultures and backgrounds.

Specific Competencies:

• Demonstrates a strong understanding of labor market trends, available resources, educational and employment opportunities, job competencies, hiring practices and employer expectations
• Builds and maintains professional relationships with employers to promote RODS Employment Services and generate job shadowing, ELO, and employment opportunities for clients
• Exhibits strong communication and interpersonal skills to effectively advocate for clients and support their career development
• Collects, organizes, maintains, and shares relevant information on the process involved in securing ELOs or employment opportunities for clients
• Matches clients' skills and abilities with employers' needs; facilitating job shadowing, ELOs, workplace integration, job retention, and ongoing employment support
• Maintains positive employer connections through regular follow-ups, gathering feedback through employer satisfaction surveys to support program evaluation and improvement
• Works collaboratively and builds trust with a diverse range of stakeholders, including employers, clients, and team members to ensure program success

Duties and Responsibilities

• Promote the Career Bridging program to potential employers, identifying partners willing to offer career exploration opportunities and industry insights to program participants
• Develop a network of local employers across diverse industries to secure job shadowing, ELOs, and access to hidden job opportunities for clients and tap into the hidden job market to secure work placements for newcomer clients
• Serve as the main contact for employers, ensuring smooth communication, addressing issues and building lasting partnerships
• Advocate for clients by presenting their skills, experience, and education to employers, tailoring profiles to align with industry standards and employer needs for smooth integration into the Canadian workforce
• Work closely with other program team members to ensure the participants are prepared for ELOs through coaching and pre-placement orientation
• Perform and arrange mock interviews to assist clients in preparing for interviews
• Coordinate the placement process for job shadowing and experiential learning, ensuring alignment with both client goals and employer expectations
• Develop and update a database of employer contacts, placement details, and feedback to maintain program efficiency and continuous improvement
• Identify current needs/issues of employers and provide suggestions in coordination with the Employment Services team
• Serve as a job coach. Support and monitor clients' employment status, evaluate their progress, and provide feedback
• Arrange mentors for clients by connecting with professionals from various industries. Monitor and evaluate the process.
• Engage industry representatives in various contexts, including job fairs, information sessions, internal hiring events, worksite tours, and others.
• Attend trade shows, career fairs, community fairs, etc. in the city to build relationships with employers and other service providers
• Remain current on labor market trends, effective job search techniques skill requirements, and industry developments to align the program with evolving employer expectations.
• Design and develop promotional materials for the program advertisement as required
• Track participants' placements and outcomes, documenting successes, challenges and areas for improvement and submit regular reports
• Maintain and update employer and client database for reporting and study purposes
• Perform other position-related duties as needed

Salary Level/Classification

The classification for this position is Professional Category 1 at Step 1. The annual salary for this position starts at $52,854.94 ($30.12/hour). Pay periods are the end of the day on the 15th of the month and the end of each month.

Working Conditions and Application Instructions

The standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., with a one-hour unpaid lunch break and an EDO every second week.

All RODS positions require a clean criminal record check. Upon successfully completing a six-month probationary period, employees receive a cost-shared benefits package and a 3% pension contribution.

We thank all candidates for their interest; however, only those selected for interviews will be contacted. Please be able to provide three work-related references during your interview. Please respond in confidence no later than 4:00 PM on November 22nd, 2024, via link provided