Team Lead | Website Development

Applications Due: ASAP

Target Start Date: ASAP

Who is POD Marketing?

POD Marketing is a full-service digital marketing agency that offers clients a wide range of marketing solutions. Unlike other agencies, we specialize in specific industries, which makes us true experts in both digital marketing and the industries we serve.

While we are committed to our clients, our number 1 priority has and always will be our employees. We believe this employee-obsessed approach is the biggest contributor to our company's growth and success. In only 9 years, we're now working with over 1,000 clients all across North America, which would not have been possible without employing a talented team of over 100 employees.

Office culture is not about having a beer fridge or a ping-pong table (but yes, we have those too), it's about how being at work makes you feel. We asked our staff and here are some of the things they said they loved most about working at POD Marketing: They feel accepted for who they are, supported, challenged, enjoy the flexibility of being able to work from home, the open lines of communication with every member on the team including upper management, having physiological safety, and are energized by the opportunities to grow, develop and progress their careers.

In recognition of our outstanding employee-focused approach, we are proud to have won multiple employment awards, including being named one of Canada's most admired corporate cultures.

To learn more about our culture, watch this video: https://youtu.be/1WZ8tAnATNs, visit the POD Marketing YouTube channel and check out our reviews on Glassdoor.

Job Summary

The Team Lead in Website Development plays a critical leadership role. Focused on team development and product execution, this role is integral in shaping our development team's performance, skill set, and project deliverables. If you thrive in a fast-paced environment, are adept at managing both people and processes, and have a proven track record in website development, this position offers an excellent opportunity to grow and lead.

Functions

• Team Management & Development
• Client Portfolio Oversight
• Complex Issue Resolution
• Departmental Communication
• Team Culture Development

Responsibilities

• Oversee the day-to-day operations of a team within the department, ensuring efficient workflow, effective team collaboration, and adherence to established processes and deadlines.
• Manage a reduced portfolio of clients, focusing on delivering an exceptional client experience that is tailored to the specific needs of each individual, ensuring satisfaction and long-lasting relationships.
• Support the strategic planning and direction of the department or business unit, ensuring alignment with company goals and fostering a culture of innovation and continuous improvement.
• Serve as the escalation point for complex client issues, providing solutions that maintain client trust and department integrity.
• Manage and develop a team of individual contributors, ranging from entry-level to senior strategists, through weekly 1-on-1s and quarterly performance reviews.
• Manage the allocation of development resources to ensure optimal utilization and timely project completion.
• Drive product development initiatives, ensuring they align with established development standards.
• Implement and monitor performance metrics, aiming for continuous improvement and high-quality deliverables.
• Work closely with internal support departments to establish and maintain quality assurance standards and processes.
• Lead special projects and ideate process improvements in consultation with the department head.
• Responsible for maintaining and fostering a positive team culture, ensuring team morale remains high and team members are motivated.
• Oversee the performance of your team's client portfolios, ensuring KPIs are met and client satisfaction is maintained.
• Coordinate with other departments for cross-functional initiatives and maintain effective inter-departmental communication.
• Support the manager and director on product development initiatives, contributing insights and recommendations to improve and innovate our service offerings.
• Take an active role in recruiting, hiring, and onboarding new team members, ensuring that the team's skill set aligns with the department's goals and needs.
• Continuously stay abreast of industry trends and best practices to ensure we are ahead of the curve.

Required Experience & Skills

• Legally able to work in Canada and located in Calgary, AB
• Bachelor's degree in computer science, software engineering, or related field
• Minimum 2 year of specialized experience in website development
• Previous experience in people management roles, preferably within a digital marketing context
• Proficient in CSS, HTML and PHP
• Familiar with Bootstrap and Advanced Custom Fields
• Strong understanding of KPI-driven strategies and analytics tools
• Excellent organizational, communication, and interpersonal skills
• Demonstrated capability to resolve complex issues effectively
• High proficiency in email marketing tools and platforms
• Wordpress Experience is considered an asset
• Experience with server systems like NGINX and Plesk are considered an asset

What's in it for You?

At POD Marketing, we're not just another company – we're a community of passionate, driven individuals who work hard, play hard, and support each other every step of the way. We believe that happy and motivated employees are the key to our success, which is why we go above and beyond to create an amazing work environment where you can thrive and excel. Here's what you can expect when you join our team:

Work-Life Balance that Rocks:

• 3 weeks of paid time off, plus 5 flex days, so you can recharge and take that well-deserved break.
• Passion Day – a last-minute hooky day to pursue your passions and do whatever makes you happy.
• MeMonday – a company-wide shut down day to prioritize mental health and well-being.
• Summer hours - our office closes at 1pm every Friday in June, July, and August!

Mentorship that Fuels Your Growth:

• Formal mentorship program that pairs you with managers from team leads to executives, providing invaluable guidance and support.
• Opportunities for growth and advancement, as we prioritize promoting from within.
• Extensive learning & development program, including DiSC training, leadership development with our two-tier program called LEAD, public speaker training, and comprehensive management training.

Wellness that Matters:

• Weekly in-person 1:1s with your manager for open communication and support.
  
• Formal quarterly check-ins with your manager to review performance.
• Work from anywhere policy, providing flexibility and convenience.
• Comprehensive Benefits Package including: vision coverage, dental coverage, a health spending account, a personal spending account, and an employee assistance program.

Perks that Delight:

• Discounts with local vendors, because we believe in supporting our community.
• Free gym at our office and complimentary annual spin membership to keep you fit and healthy.
• Awesome office space in downtown Calgary, providing a vibrant and inspiring work environment.
• Complimentary snacks and beverages to keep you fuelled throughout the day.

Make a Difference in our Community:

• 26 hours of paid volunteer time per year to give back to the community.
• Opportunity to work with our non-profit company, the PODvocate Project, and contribute to meaningful initiatives that make a positive impact in our community.

How to Apply

At POD, we believe “that most job requirements and conceptual knowledge are easily trainable. But you can't teach drive, ambition, or passion.” (Take a look at this article, Finding Your Unicorn, written by our President, Kevin Wilhelm). Our hiring managers consider alignment with our core values and passion for our company culture to be as valuable as experience and education.

After reading this job description, we want you to ask yourself:

Am I the exact right person for this role?

Do I align with POD's core values and culture?

If you've answered yes to both questions, we want to hear from you! Here are a few easy steps that will help us get to know you better.

1. Ensure your professional resume is up to date and highlights some of the key points we are looking for.
2. Create an engaging and personalized cover letter for us to read. If you don't include a cover letter, you will NOT be considered for this role. Video cover letters are given extra attention - but please keep them under 2 minutes!
3. Include a link to your portfolio, writing samples and/or social media accounts that you have managed (if applicable).
4. Apply through our website (https://www.podmarketinginc.com/careers/)

All successful candidates will be contacted via email to discuss next steps. We appreciate all applications and wish you all the best of luck.

At POD Marketing, we believe in creating an inclusive work environment, which is why we're proud to be an equal opportunity employer. We consider and evaluate all qualified candidates based on their qualifications without discrimination based on race, colour, religion, age, gender, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other legally protected characteristics.