WHO WE ARE

We are a skin wellness brand with an aromatherapist's soul, an artist's spirit, and a scientist's commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in ‘truth in beauty'.

SUMMARY

It's an exciting time to join ELEMIS Skincare team as we build the infrastructure for rapid growth! The Selling Specialist role is a hands-on selling and training position. You are expected to achieve and exceed retail sales plans in an assigned market, through daily in-store execution, which includes, but is not limited to events, focus days, training of retailer associates, side by side selling. Support and execute all brand initiatives. Ensure all merchandising updates are completed in a timely manner and inventory levels are in place to support growth at store level.

ESSENTIAL RESPONSIBILITIES

Sales

• Achieve all sales goals as assigned by driving retail sales and executing strategies and initiatives within each retail partner in partnership with Account Coordinator

• Build strong relationships with store management and associates within multiple retail locations.

• Influence retail partner market & store leadership, store associates & retail community to leverage sales opportunities.

• In partnership with Account Executive plan and execute in-store events & focus days ensuring sales targets are met and strong ROI is achieved.

• Maintain strong in store presence, lead by example through selling and training.

• Monitor ranking and competitive retail performance and report findings.

• In partnership with Account Executive schedule, plan and execute trainings, focus days, events, and brand initiatives at store level.

Training

• Ensure all locations consistently support our product and marketing campaigns through customer interactions, trainings, and successful execution of visual direction.

• Maintain a high level of knowledge of all products/brands as well as ingredients.

• Provide best-in-class shopper experience to attract and retain customers.

• Accountable for strengthening brand identity by creating visual merchandising consistency within each store and ensuring inventory and operational standards are met.

• Inspire staff to sell the brand even when you are not in the store.

• Prepare and plan for all store visits using education department approved tools and guides.

• Develop, in partnership with supervisor, a call cycle/calendar

• Complete all reporting in a timely manner

Communication

• Build open & collaborative relationships with all key stakeholders both in-store and within the retail community to influence brand growth and sales performance.

• Understand retail partner protocols, support, and adhere to their policies.

• Complete daily store visit feedback form

• Communicate with supervisor consistently throughout the business week.

• Demonstrate a positive and cooperative approach towards your work and your colleagues.

Sustainability Responsibility

• Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars

QUALIFICATIONS & CHARACTERISTICS

• A minimum of 2 years' experience in prestige beauty and/or retail sales environment

• Sephora experience preferred.

• Candidates must be accountable and reliable with good time-management skills.

• Bilingual in English and French preferred.

• Candidates must be results-oriented and able to report sales at the end of their workday.

• Goal driven with an ability to multi-task.

• Strong interpersonal, organizational, and communication skills.

• Ability to work collaboratively & build positive/effective business partnerships.

• Ability to provide best-in-class customer service.

• Present a professional appearance maintaining Elemis brand standards and retailer dress code.

• Schedule: Flexibility in work hours dependent on peak customer shopping times and key promotional retailer activations. Demonstrated ability to stand for 4 hours or more

• Please note that you will not be employed or paid directly through ELEMIS, but rather through our partner agency, Pyramid.

Elemis is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive-minded people who share our core values and our commitment to sustainability.

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