DATE: November 12, 2024
LOCATION: York Region / South Simcoe, ON – BSS Mobile Team
COMPENSATION: $50,591 - $51,831 annually prorated
CONTRACT DURATION: December 15, 2024 – March 31, 2025

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario's largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
To help fulfill its mission, LOFT is hiring a Behavioural Personal Support Worker.
Job Summary
The Behavioural Personal Support Worker (BPSW) is part of a dedicated team to the Mobile Support Team which will provide direct observation, care, education and support to clients demonstrating responsive behaviours and their caregivers. This position will also assist in the assessment and development of a Behavioural Support Plan. Working within a team of other professionals, the BPSW will enhance the quality of life for clients with responsive behaviours related to mental health, addictions, dementia or other forms of neurological conditions. In addition, the BPSW will assist and provide on-going training for clients, families and other health care providers.
The Behavioural Support Services - Mobile Support Team provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviours/personal expressions that may be associated with various types of dementia, mental health, substance use or other neurological conditions living within the community within York Region and South Simcoe. The team completes a comprehensive behaviour support assessment and creates a person-centered Behavioural Support Plan. Transition support is provided to those individuals who a transitioning to another care destination or to another care team. Serving over 900 individuals per year, the Behaviour Support Service Mobile Support Team delivers service in the individuals own home and community.
What You Will Do:
This position supports the physical health, responsive behaviour, and dignity of the clients, thereby improving their quality of life by using the agreed upon strategies to address responsive behaviours by:

• Act as the Primary PSW for assigned client(s). Follow the weekly schedule of required visits
• Perform and record accurate observation of client and their responsive behaviour.
• Assist in identifying triggers for the responsive behaviour.
• Documents activity according to agency standards in client information system and reports observational data using specified tools (ABO's, Standard Behavior Questionnaire etc.)
• Assists the Psychogeriatric Case Manager and Behaviour Support Specialist in the development of a Behavioural Support Plan towards the management of responsive behaviours
• Offers suggestions to the development of Behavioural Support Plan with special emphasis on strategies to manage responsive behaviours
• Actively practice the suggested interventions and continually adapt the interventions and strategies to ensure the best possible outcome for mitigating the responsive behaviours
• Uses the agreed upon strategies to address responsive behaviors and reports to other team members when responsive behaviors are escalating
• Model the effective interventions/strategies to caregivers and/or family members using peer-to-peer mentoring
• Attend Behavioural Support Plan meetings/Discharge meetings with clients and their caregivers
• Participates in multi-disciplinary conferences, client care conferences, and staff development conferences
• Shares responsibilities for client care by working together with other staff members.
• Reports any changes in conditions or abilities as well as any observations to the team as per the Health Service Provider protocols
• Works in compliance with the Health and Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures, and legislation
• Follows standard infection control practices and enhanced precautions as instructed
• Complete other duties, from time to time, as assigned by the Director of Behavioural Support Services and/or Program Director.

What You Bring:
Must Haves

• Completion of a post-secondary education in Human Services (i.e., Personal Support Worker Certificate, Health Care Aide Certificate, Registered Practical Nurse Certificate)
• Experience with vulnerable, older adults and seniors with serious mental illness, cognitive and addiction challenges who exhibit responsive behaviours.
• Knowledge of GPA, U-First or willingness to receive such training.
• Knowledge and proven experience working with clients in a PSR (Psychosocial Rehabilitation) approach.
• Ability to organize and work with individuals and groups in the areas of assessment, problem solving and crisis management.
• Sound understanding or and commitment to the principles of the Behavioural Supports Ontario Project.
• Ability to interact with clients in a positive and supportive manner'
• First Aid and CPR certification.
• Good oral and written skills; excellent computer skills; ability to follow written and verbal instructions.
• Valid drivers' license and access to own vehicle is required

Nice-to-Haves

• Physically able to perform demanding body mechanics (i.e., lifting, transferring, etc.)
• Ability to work effectively in a team environment.
• Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness.
• Ability to communicate in a different language, an asset.

What We Offer

• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program

Our Commitment to Diversity and Inclusion

LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT's vision is that together, we can all live successfully in our community. Our client population reflects Ontario's diverse community and it is LOFT's goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don't “tick all the boxes” but think you'd thrive in this role, you are encouraged to apply.
Note: A satisfactory vulnerable sector check (VSC) is also required.
CLOSING DATE: November 26, 2024

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.

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