Counter Sales Representative - London

Electrozad Supply is the largest independently Canadian owned and operated electrical wholesale distributor in Southwestern Ontario. Founded 66 years ago, Electrozad has over 120 employees in 5 locations. From products to complete project solutions, we provided customers with a convenient ‘one-stop-shop' total source for their automation and electrical needs. Our goal as “The House that Service Built” is to provide the highest standard of quality products, service, and support, to consistently meet the expectations of our customers.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 9 locally managed electrical and industrial distributors and have over 110 locations with coverage in 8 provinces.

To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com

What's In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• A chance to get involved in the forever growing electrical industry.
• We house the largest inventory to better service our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

Scope of the Position:

The Counter Sales Representative will be a core member of our Customer Service Sales Team. This position will primarily be responsible for all aspects of our customer's counter buying experience including sales, support, quotations, and service. This position requires the full understanding and active participation in fulfilling the mission of the organization. It is expected that the employee demonstrates behaviour consistent with our core values and supports our strategic plan.

Major Responsibilities:

• Answer and respond to customer's requests including product, pricing and delivery inquiries.
• Prepare sales quotations, RMAs and provide detailed information required by the customer that will assist with the sales process
• Prompt resolution to all customer service related inquiries
• Assist and support the co-ordination of special events and promotions
• Assist in identifying sales opportunities within the assigned geographical area
• Follow up on opportunities/quotes/proposals with customers and actively seek feedback that will lead to a successful outcome
• Promote and represent Electrozad Supply through the local business community and industry associations when required i.e. OEL, MESH, etc
• Promote positive relations with customers and vendors
• Other duties as required by the organization

Requirements

• High School Diploma required
• Post-secondary education from a technical program (Electrical, Mechanical discipline) or equivalent experience preferred
• Previous sales experience in the electrical industry
• Knowledge of Electrical, Automation and Instrumentation products
• Excellent English communication skills (oral and written) with the ability to communicate effectively to key stakeholders
• Ability to set and attain goals clearly and effectively
• Detail oriented with superior organizational skills
• Ability to learn the wide range of products and services provided by Electrozad
• Ability to lift 50 lbs., stand/move for six (6) plus hours per day
• Ability to maintain confidentiality of proprietary and sensitive business information
• Self-motivated with the ability to manage multiple priorities and meet deadlines
• Strong computer skills, including ability to work with Microsoft Outlook, Word & Excel

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is tangible in our detailed Global CSR report, to learn more please visit

https://www.sonepar.com/en/commitments/sustainability.

Sonepar has been recognized as a Diversity Leader by the Financial Times' 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it's essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

For more information about our Inclusion and Diversity initiatives, please visit

https://www.sonepar.com/en/commitments/diversity-and-inclusion.

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.

Next steps:

We are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.