Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.

Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.

Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills:

Leads and conducts business analysis in order to assess client's business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.

Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches

Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives

Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.

Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects

Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders

Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up

Experience developing strategies, preparing business cases and cost-benefit analysis Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement

Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope Awareness of emerging I&IT trends and technologies Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills A team player with a track record for meeting deadlines

Desirable Skills:

Experience in the use of information retrieval packages

Knowledge and understanding of Information Management principles, concepts, policies and practices

Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions

Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping

Experience in structured, object oriented and agile methodologies for user requirements
Experience developing performance measures for business analysis evaluation and subsequent follow-up Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Requirements

Experience and Skill Set Requirements

10+ years of extensive experience in the following:

Business Analyst Experience

• Experience and actual deliverables with a Service-Oriented design related projects

• Understanding of systems environments, business analysis and change management in projects or programs related to integrated multi-ministries' government services

• Knowledge and experience in preparing detailed analysis and recommendations to ensure compliance with appropriate public sector, industry and international standards on security, privacy and accessibility (must have)

• Ability to assist with the security issues that could impact developed front-end and integrated systems

• Experience in producing business and technical documentation and agreements

• Experience with architectural framework system, specifically Zachman Framework(must have)

• Checkpoints, TRA, PIA, Component architecture, Design patterns (must have)

• Thorough experience with Logical and Physical Architecture artifacts (must have)

Experience and knowledge on how to develop user stories based on engagements with program areas, and drafting acceptance test criteria for developers and testers. Ability to work with DevOps and agile concepts. (must have)

Technical Experience

• Knowledge of theory and principles of systems design and development, programming concepts and languages, and related methods, techniques, practices and standards

• In-depth knowledge of WCAG 2.0 Standards and AODA Compliancy levels

• Knowledge and experience creating Wireframes, Use Cases, User Stories (must have)

• Knowledge of Large Language Model and Generative AI application

Project Experience

Experience with Driver and Vehicle ServiceOntario portal services (nice to have)

Minimum 5 years experience in creating enterprise architecture documentation; expert level in architectural deliverables, including the following must haves below:

Checkpoint/Gating Matrix

Logical and Physical Documentation

Logical and Physical Deployment Models

Business Architecture Approach

Sequence Diagram

Data Flow Diagram

Architectural documents for ACT and ARB approvals

Must Haves:

• Knowledge of Large Language Model (LLM) and Generative AI application
  
• 10+ years of exp in BA
  
• Knowledge and experience in preparing detailed analysis and recommendations to ensure compliance with appropriate public sector, industry and international standards on security, privacy and accessibility
  
• Checkpoints, TRA, PIA, Component architecture, Design patterns
  
• Thorough experience with Logical and Physical Architecture artifacts
  
• Knowledge and experience creating Wireframes, Use Cases, User Stories
  
• Minimum 5 years experience in creating enterprise architecture documentation; expert level in architectural deliverables, including the following must haves below:
  
• Checkpoint/Gating Matrix
  
• Logical and Physical Documentation
  
• Logical and Physical Deployment Models
  
• Business Architecture Approach
  
• Sequence Diagram
  
• Data Flow Diagram
  
• Architectural documents for ACT and ARB approvals