Cult Collective is now seeking an experienced Project Coordinator to join our team.

This is your dream job if you…

… have mastered the balance between soft-skills and analytical application. In other words, your personality shines through in every conversation and you are very intentional about your communication, whether internal or external.

… possess enviable organizational and project management skills. We like to surround ourselves with smart individuals whose vast experience keeps us organized and challenges us and our clients to think differently.

… have experience applying your robust customer service abilities, account management skills, and customer-centric mindset.

… and of course, you relish in solving tough problems for clients, and excel at planning, coordinating and documenting the important work that helps our internal team and clients to do things that will make their brands and businesses better.

As an Project Coordinator you will be working as part of a collaborative account team that delivers strategic, creative client programs. Great Coordinators plan, manage, and handle all project and client details in a way that lets team leads feel at ease and assured things are managed.

You are an expert organizer and highly effective at staying on top of multiple projects - each with various moving pieces - thanks to your attention to details and proactive thinking skills, exceptional verbal, and written communication abilities.

Key Responsibilities:

• Provide support on all facets of client and project planning including administrating and communicating the status of projects.
• Prepare account and project service-related documents such as meeting agendas, meeting reports, contract reports, proposals and other client communications and correspondence.
• Participate in and document discussions during client meetings and conference calls.
• Provide support to our internal teams, predominantly our Client Engagement Advisors and Senior Advisors and assist team on day-to-day client activities, including responding to client phone calls, emails, production and creative deadlines, media placements, etc., to ensure continued progress of client workflow.
• Serve as a client contact making sure to engage with a high sense of urgency and customer service.
• Acquire and assemble background information and knowledge of the client's business and analyze to support the development of client documentation.
• Document and monitor pricing, scheduling, capacity management documentation, and financial management documentation.
• Open client work tasks & jobs and create PO's in Workamajig and ensure pricing is accurate and aligned
• Help manage and create tasks for various projects as directed in Monday.com and other project management tools.
  
• Handle all paperwork and maintain digital and hard copy files, if needed, on all client activities and their industries; maintain client correspondence file, approvals, copy, forms/documents, supplies for daily processing and tracking of account service work, etc.

Requirements:

• 2-3 years of experience in project coordination
• Post Secondary education in Business or similar field is an asset
• Ability to communicate effectively with clients
• Proficiency in Microsoft suite, G-Suite and CRM/project management software
• Ability to juggle multiple projects at once and quickly solve problems with great organizational skills
• Project management experience
• Sharp business acumen and a customer centric mindset
• Be intrapreneurial. Meaning: you possess many enviable characteristics of entrepreneurs in how they think about business and applying diverse skill sets to tough problems, yet want to be part of a bigger team.
• Be a great addition to the culture within our organization by demonstrating our values and actively participating in the growth and advancement of our people, clients, and community
  

About Cult Collective

We enable courageous business leaders to create category-leading brands by leveraging eight transformational cult brand principles that produce greater emotional relevance amongst customers and staff. Our core competence involves assessing how well a business currently engages key audiences, determining how much potential upside exists to achieve a desired future state, and co-creating implementation plans that close the gap to help a business achieve better results, faster. Our outputs vary wildly, and appropriately so, because each client situation is different. Therefore, in order to excel at our job, we require brilliant marketing minds (like YOURS!) to assist our clients and enhance our offerings.

We thank all applicants for their interest, however, only those chosen to move forward in our hiring experience will be contacted. No phone calls please.