Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada's preeminent leader in delivering top quality sport and entertainment experiences and one of North America's leading providers of exceptional fan experiences. We are the parent company of the National Hockey League's Toronto Maple Leafs, the National Basketball Association's Toronto Raptors, Major League Soccer's Toronto FC, the Canadian Football League's Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Job Description

As part of the Ticket Sales Team, your primary focus will be selling Toronto FC new season tickets. This includes, but is not limited to prospecting new business, working with current clients, hosting at Toronto FC games as well as collaborating with all ticketing verticals within our teams to improve the membership base. The successful candidate must be a proactive, goal-oriented individual who thrives in a high-paced business environment and shares our common purpose to unite and empower employees to create extraordinary moments for our fans and each other.

• Develop prospects for memberships, group ticket sales & flex Packs through referrals, cold calls, direct mail, and current contacts.
• Contribute to a collaborative sales culture that drives results across all properties, including, but not limited to the Toronto Maple Leafs, Raptors, TFC, Argonauts, Premium & Global Partnerships.
• Prepare and execute presentations to sell new ticket packages.
• Develop prospects for sales through centers of influence, referrals, and appointments.
• Manage Archticts ticketing system including proper ticket administration and balancing of the financial process.
• Maintain client records, customer information files, and other related administrative duties through Salesforce.
• Ensure customer and prospect contact with game-day sales efforts where applicable.
• Meet or exceed ticket revenue objectives.
• Perform promotional or service functions as required.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

• 1-2 years of experience in B2B sales with a consultative, solutions-based approach.
• A post graduate degree or diploma in a business-related discipline preferred.
• Previous sales experience with a preference for the team approach to selling.
• Understanding of social networks and CRM with ongoing awareness and responsiveness to client satisfaction.
• Someone who understands selling to corporate clients and high-net-worth individuals throughout the Ontario market segments would be ideal.
• Displays confidence and ability to make sales “cold” calls.
• A natural at building rapport and trust with others both inside and outside of the organization.
• An ongoing awareness and responsiveness to client satisfaction.
• Effective interpersonal, presentation, and communication skills.
• Organized, independent, and a natural self-starter.
• A creative problem solver, driven by results and alert to change.
• Thrives under pressure and in a high-energy environment.
• Proven ability to meet established goals and deadlines.
• TicketMaster and/or ARCHTICS knowledge is an asset but not essential.
• Be available to work weekends and be present in the MLSE office on a full-time basis.

Additional Information

Apply by: November 14th 2024

Experience the thrill of the Sports & Entertainment industry in a flexible (hybrid) work environment that supports employee wellbeing.

As a part of our recruitment process AI may be utilized to: screen applications, assess qualifications, and enhance candidate selection. We remain committed to ensuring a fair and equitable hiring experience for all candidates.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

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