Our client, an entrepreneurial customer-focused service provider, is seeking a friendly, organized, and detail-oriented Front Receptionist / Senior Admin. As the first point of contact for visitors, clients, and employees, you will play a key role in providing exceptional customer service and ensuring smooth office operations through a range of administrative tasks. This position is ideal for someone with strong communication skills and a proactive attitude.
Position Details

• Job Type: Full-time Permanent
• Schedule: Monday to Friday / 8:30 a.m. to 5:00 p.m.
• Work Location: Mississauga (Central / East) - 100% on-site

Why Work for Our Client?

• Competitive Salary: $50,000 to $60,000 annually
• Growth-minded, supportive work environment
• Employee benefits including medical, dental, and vision care
• On-site parking

Key Responsibilities

• Provide a warm and professional welcome to clients, visitors, and employees, ensuring a positive first impression.
• Promptly answer and direct phone calls, delivering accurate information and connecting callers as needed.
• Maintain a clean and organized reception area to enhance the office environment.
• Manage inventory of office supplies, including coffee station essentials and utensils, ensuring availability.
• Oversee the functionality of office equipment (printers, copiers) and coordinate timely repairs.
• Track and replenish employee uniforms and kitchen supplies regularly.
• Keep the kitchenette tidy and fully stocked, including routine cleaning and restocking.
• Manage employee records in the time-keeping system (Humanity) and create personnel folders for new hires.
• Organize and maintain an accessible office filing system for efficient document retrieval.
• Coordinate logistics for the monthly Staff Appreciation Lunch and monitor uniform inventory.
• Update office phone lists and assist in scheduling meetings and appointments.
• Handle email communications with subcontractors, managing statement sheets and correspondence.
• Schedule courier services, prepare bills of lading, and oversee mail handling.
• Maintain sensitive company account information, including usernames and passwords.
• Act as Sales Pipeline Manager, ensuring timely updates and accuracy in the Sales Pipeline.
• Coordinate all aspects of internal and external events, including tradeshow logistics.
• Track and manage company assets (cell phones, tablets, computers, office keys) to ensure proper functionality.
• Serve as a gatekeeper for sensitive documents as requested by ownership.
• Manage company memberships and subscriptions, ensuring compliance with industry standards.
• Collaborate with IT to address internal technology needs, including devices and phone systems.
• Act as Super Admin for OneDrive Libraries, managing access and file organization.
• Liaise with department heads to ensure timely updates of company documents.
• Ensure compliance with company insurance, WSIB, certifications, and renewals.
• Collaborate with ownership and vendors on marketing initiatives, including print and digital media.
• Brainstorm and develop engaging social media and podcast content in collaboration with specialists.

Requirements:

• 3+ years of experience as an office administrator or senior front receptionist is mandatory
• Proficient in typing min 50+ WPM, data entry, and information management.
• Familiarity with QuickBooks or similar accounting software.
• Strong organizational skills with attention to detail.
• Proficiency with Google Suite applications.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong communication skills, both written and verbal, with a customer-centric approach.
• Experience with front desk operations and administrative duties is preferred.
• Capacity for listening, handling confrontation, and solving problems with tact.