Overview:Reporting to the Sr. Director of Infrastructure, the Director of IT Infrastructure oversees technology infrastructure, systems, and end-user services. This role ensures scalability, security, and alignment with business goals. You will lead teams, manage budgets, and implement a multi-year IT strategy in support of a 5-year Technology Roadmap.
Key Responsibilities:Strategic Leadership:

• Lead the development of the infrastructure strategy, including storage, compute, and virtualization environments, ensuring scalability and alignment with business goals.
• Collaborate with business leaders and IT teams to assess current and future infrastructure needs and align them with the strategic objectives.
• Drive containerization strategy to support application scalability and system performance.
• Provide financial inputs for a 5-year technology forecast, supporting critical infrastructure projects while ensuring budgetary alignment.
• Partner with stakeholders to translate business requirements into actionable infrastructure solutions.
• Lead efforts in risk management, innovation, and continuous improvements across IT infrastructure operations.

IT Systems Infrastructure Operations:

• Oversee the design, deployment, and management of storage, compute, and virtualization infrastructure.
• Ensure comprehensive documentation (e.g., disaster recovery plans) is maintained to support business continuity.
• Lead compliance audits, manage disaster recovery processes, and ensure alignment with security policies.
• Monitor system performance and drive continuous optimization of systems for improved uptime and efficiency.
• Ensure all infrastructure meets security and compliance standards, supporting the company's threat vulnerability management initiatives.
• Manage Linux-based systems (Red Hat, Ubuntu, etc.) and containerized applications to ensure high availability and security.

Resource and Financial Management:

• Direct the research and procurement of hardware, software, and systems, ensuring cost-effective, scalable solutions.
• Lead the budget planning process for IT infrastructure, aligning financial resources with technology goals.
• Conduct cost-benefit and ROI analyses for proposed projects, ensuring efficient resource allocation.
• Manage relationships with third-party vendors, overseeing contract negotiations and performance evaluations.
• Lead recruitment, development, and retention of the IT Infrastructure and Systems Engineering teams, ensuring alignment with company objectives.

End User Services:

• Oversee IT Service Desk operations, ensuring efficient support and issue resolution for corporate and remote offices.
• Manage the lifecycle of end-user devices, optimizing resources to meet nationwide demands.
• Collaborate with IT resource teams to ensure tools, services, and staff are efficiently allocated for maximum impact.
• Ensure compliance with IT policies related to hardware, security, and software licensing, while leading risk mitigation and disaster recovery efforts.
• Oversee Mobile Device Management (MDM) solutions to ensure secure and efficient device management across the organization.
• Promote end-user training and knowledge sharing through well-documented, user-friendly resources, driving productivity and self-service capabilities.

Qualifications:Education:Required: Bachelor's degree in Information Technology, Computer Science, or a related field.Preferred:& Master's degree, CISSP, RHCE, ITIL V4 certification.Experience:

• 10+ years of progressive experience managing IT infrastructure and systems engineering, with expertise in Linux environments.
• Proven experience in leading large-scale infrastructure projects, aligning IT strategy with business goals, and managing geographically distributed teams.
• Strong background in IT operations, systems architecture, information security, and cloud services.
• Experience in strategic planning, resource optimization, and budget management for IT infrastructure.
• Familiarity with ITIL V4 best practices and industry standards.

Technical Skills:

• Linux Enterprise Server Platforms: Extensive experience with Red Hat, Ubuntu, and CentOS in enterprise environments.
• Windows Server Cloud Integration: Experience with Windows environments and cloud platforms (AWS, Azure).
• Virtualization: Expertise in hypervisor technologies (VMware, Proxmox, KVM) for scalable infrastructure management.
• Containerization Orchestration: Proficiency with Docker, Kubernetes, and other container technologies.
• Backup Disaster Recovery: Experience with enterprise backup solutions (e.g., Rubrik, Veeam) and disaster recovery planning.
• Database Management: Expertise in managing and optimizing PostgreSQL and other databases.

Job Types: Full-time, Permanent
Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program
• Work from home