Job descriptionAbout usWe are engaging, professional, fast-paced and our goal is to provide deserving quality comprehensive dental care to all our patients.
Our work environment includes:

• Modern office setting
• Flexible working hours

We are currently looking to hire a Dental Office Manager to join our busy and well established dental practice. The successful candidate will have a passion for building strong patient relationships and contributing to the ongoing oral health of the community.
As an office manager you will be responsible for the scheduling of staff, treatment coordination, and day to day office issues.
As well, you will be responsible for general office duties, scheduling of patients, and communication with patients over the phone, e-mail, and in person.
You will need to take customer service and patient confidentiality very seriously, be poised and professional, proactive, flexible and adaptable.Our ideal candidate will be passionate about contributing to a close-knit team while delivering exceptional patient experiences.
Responsibilities

• Working with and managing a team
• Maintaining and optimizing the schedule for hygiene and doctors
• Checking patients in and out; collecting payments and scheduling next visits
• Communicating with insurance companies to get insurance breakdowns, verifications, and estimates
• Treatment planning and coordination
• Preparing and finalizing financial arrangements with patients
• Maintaining patient relations through ongoing communication before during and after treatment
• Answering patients questions addressing any concerns professionally
• Handling a high volume of patients while ensuring daily tasks are completed
• Supervising and delegating duties to other team members when necessary
• Communicating openly with doctors and other staff and management regularly
• Other duties as assigned by the dentists

What We Are Looking For

• Excellent phone manners and outstanding customer service skills
• Strong technical skills in Microsoft office and outlook and knowledge of multiline phones
• Knowledge of Exan power practice dental software program
• Excellent verbal and written communication skills
• Flexibility and adaptability while able to multitask in a fast-paced environment
• Great judgement skills when speaking to patients and dealing with confidential information
• Working well as a team and working independently as well
• Excellent organizational and time management skills
• Knowledge of dental procedures and terminology and dental insurance benefits

Work Experience And WageOur ideal candidate will have previous experience working as a dental office manager, receptionist, treatment coordinator, etc.Formal training in dental administration, or experience as a treatment coordinator is an asset
Knowledge of dental insurance and BCDA fee guide codesYour initial wage will be determined by your education and work experience
Job Type: Full-time
Benefits:

• Dental care
• On-site parking

Job Types: Full-time, Permanent
Pay: $6,000.00-$9,500.00 per month
Benefits:

• Dental care
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

• DENTAL OFFICE MANAGER: 4 years (preferred)

Work Location: In person