Our client is looking ServiceNow CMS Developer for Long Term project in Toronto, Ontario, Canada (Hybrid) Below is the detail requirement.

Role: ServiceNow CMS Developer

Location: Toronto, Ontario, Canada (Hybrid)

Job Description

• We are looking for a highly skilled and experienced ServiceNow CSM developer to join our team.
• The ideal candidate will possess a deep understanding of ServiceNow Customer Service Management capabilities and experience in developing, customizing and integrating solutions to meet business requirements.
• Minimum 3+ years of experience as a ServiceNow developer with a strong focus on the CSM product.
• Proven track record of designing, developing, and implementing successful ServiceNow CSM applications.
• Expertise in ServiceNow scripting languages like JavaScript and ServiceNow APIs.
• Experience with integrating ServiceNow CSM with external systems APIs
• Strong understanding of ITIL principles and best practices for customer service management.
• Design, develop, and configure ServiceNow solutions based on business requirements.
• Troubleshoot and resolve complex technical issues related to ServiceNow.
• CSM Customer Service Management module exp Mandatory
• Experienced in JavaScript, HTML, CSS, JavaScript and ServiceNow scripting languages.
• Client side Server-side scripts, UI policy, Data policy, Business rule, script include, Script action, UI action.
• Workflows, Rest and Soap based integration Mandatory
• Transform map, Import set and Data sources.
• Agent Chat, Virtual agent

Responsibility

• Excellent analytical and problem-solving skills.
• eCommerce development or integration best practices.
• eCommerce forms, screens, views, workflows and reports development.
• Experience with source control management systems and continuous integration/deployment environments.
• Demonstrated proficiency in installing and deploying SAP Hybris.
• Demonstrated proficiency in customizing and creating SAP Hybris entities.
• Top-notch communication and collaboration skills with a focus on customer success.
• Ability to work independently and manage multiple priorities effectively.
• Proven cross technology experience connecting ServiceNow to overall IT landscape.
• Participate in the planning, design, and implementation of ServiceNow upgrades. enhancements.

Mandatory skills:

• Experience in delivering web and mobile solutions
• ServiceNow Development
• HTML, CSS, JavaScript, CSM module experience

Good to have skills:

• SAP Hybris