Location: 863 Nebo Road, Hannon (Ancaster), Ontario

Responsibilities:

· Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees

· Takes customer complaints or issues and pass them on to the appropriate parties

· Creates and distributes company memos through email, letters, or telephone calls

· Schedules and maintains the calendar of company executives and overall for plant tours and other similar events

· Coordinates the booking and setting up of meeting rooms

· Organizes and files company documents either electronically or with a paper filing system

· Provides support for teams when necessary

Invoicing:

· Calculate additional charges, such as shipping costs, to include in invoices

· Ensure every invoice sent out is accurate

· Resolve billing errors that other staff or customer's flag

· Work with other members of the financial staff, such as Accountants and Bookkeepers

· Perform any necessary administrative duties, such as auditing customer records

· Prepare account statements for customers

· Follow up on proper filing and uploading of documents, i.e. BOLs, statements, etc. as required to electronic retention system

Skills Required

· Time management skills to be able to prioritize activities, especially when there is a high volume of tasks

· Understanding of basic accounting math

· Attention to detail; excellent written and verbal communication skills, able to keep accurate accounting, financial entries, and records

· Positive attitude for greeting customers and clients in a friendly and warm manner upon arrival to the office or through the phone

· Communication skills to be able to communicate with internal team members or clients and understand their needs

· Strong organizational skills to keep track of multiple events organized at the site and invoicing records created

· General administrative skills, including managing emails, basic computer and Microsoft based programs, and accounting / invoicing details

· Flexibility to be able to move between activities and duties quickly if priorities change

Other Qualifications

· 2+ years experience in reception or other office related environments

· 2+ years experience with invoicing or other similar types of roles dealing with math

· Proficient in the Microsoft Office suite of programs

· Strong and effective communication skills, high sense of professionalism

· Team player

· Highly motivated with a strong ability to take initiative

· Excellent organizational skills and the ability to prioritize multiple tasks simultaneously.

· Strong sense of urgency and the ability adopt in a fast-paced environment

Atlantic Packaging is an Equal Opportunity Employer and welcomes applications from people with disabilities. Accommodation is available on request for candidates taking part in the selection process.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.