Title: Building Operator

Department: Commercial

Reports To: Building Operations Supervisor

About Us:

Madison Group is a widely diversified real estate and land development company with extensive experience in building master-planned communities, low-rise, and high-rise residential projects. Madison Group also operates a substantial portfolio of retail, commercial, and industrial projects.

For over 55 years, Madison Group has built its foundation on integrity and innovation and our commitment to our customers is our foremost priority. Madison Group focuses on creating quality homes and residences in desirable areas firmly rooted in a sense of community. Our reputation is defined by the talent, dedication, and passion of our team.

For further information, please visit our website at madisongroup.ca.

General Description:

The Building Operator is responsible for enduring that buildings are well maintained and in good working order by managing HVAC, maintenance, tenant service and support, and all repairs listed below.

Primary Responsibilities:

• Work with the team to provide overall support to base building and tenants services for the Commercial portfolio
• Perform general cleaning, snow removal where services are not met or performed by contractor
• Plaster drywall, paint, plumbing, electrical, and carpentry as required:
  • Drywall repair and installation – preparing walls
  • Replace and repair ceilings, tiles, t-bar
  • Repair floors and stairs
  • Patching and painting where required
  • Repair and installation of doors and entry frames
  • Light demolition work
  • Attending to plumbing concerns and minor plumbing repairs
  • Addressing minor electrical issues, installation of light fixtures, duplex outlets, light switches
• Oversee and supervise contractors in the building for contracted and non contracted work
• Responsible for accessing MRI Angus, addressing, and closing out work orders in a timely manner
• Operational and technical troubleshooting as necessary
• Collection of rent and drop off tenant notices/letters as required
• Responsive, anticipating tenant needs and respond in agreed time frames to create positive tenant experience
• Communicate with Head Office and Leasing, helping to onboard and offboard of tenants (move-in/out), address day-to-day needs including keys, elevator/freight access, signage, and interior space requirements
• Perform regular inspection/maintenance duties on building equipment (including pumps, fans, boilers, chillers, and motors) as part of a comprehensive preventative maintenance program
• Participate in regular interior and exterior round check to the building, common areas (washroom, parking), exit/entry points for security, and recommend building improvements
• Update administrative paperwork including building report cards, equipment/inspection tags
• Participate in completing and updating annual building operation and construction manuals
• Daily monitoring of fire safety systems to ensure equipment is fully functional
• Monthly testing and maintenance of Fire Life Safety systems within scope of the Fire Code
• Assist insurance general contractor with annual fire safety, verifications, and testing
• Assume and initiate correction action for any operational problems
• Assume and initiate correction action for any operational problems
• Recognize and acknowledge this role is 24/7 on call that may require responding to after-hours building issues and emergencies from time-to-time
• Participate as a team, set up and take down tenant appreciation events, BBQ, holiday events, building operator lunches and learns, company events, as required
• Perform other duties as assigned
• Assist at other locations within the company as requested

Required Skills and Qualifications:

• Must have a valid Ontario driver's license
• Ability to perform basic repairs in walls, ceilings, floors, stairs, doors, and light demolitions
• Ability to perform minor electrical, plumbing, and mechanical system repairs
• Knowledge of building codes and safety standards as set forth by the provincial and federal government
• Excellent troubleshooting and problem-solving skills
• Effective communication and interpersonal skills
• Excellent customer service skills
• Detail oriented and good scheduling skills
• Proficient with using tools associated with the job

Madison Group celebrates diversity and is proud to be an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applications and make all employment-related decisions without regard to race, colour, religion, sex, national origin, sexual orientation, gender, age, disability, or veteran status.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.